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March 26, 2008 16:38 ET

Key Challenges and Issues facing the World Contract Cleaning Services Market

LONDON, UNITED KINGDOM--(Marketwire - March 26, 2008) - Reportlinker.com announces that a new market research report related to the Maintenance - Cleaning industry is available in its catalogue.

World Contract Cleaning Services Market

This report analyzes the worldwide markets for Contract Cleaning Services & Supplies in Billions of US$. The specific end-use segments discussed are Offices, Institutions, Residential dwellings, Commercial & industrial buildings, and Other End-Use Sectors. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, and Rest of World. Annual forecasts are provided for each region for the period of 2001 through 2015. A ten-year historic analysis is also provided for these markets with annual market analytics. The report profiles 336 companies including many key and niche players worldwide such as ABM Industries, Inc., ABM Janitorial Services, Chem-Dry, Coverall Cleaning Concepts, Dublcheck, Ecolab, Inc., Horizon National Contract Services, LLC, Interserve Plc, ISS International Service Systems A/S, JAN-PRO International, Jani-King International, Inc., JohnsonDiversey, Medirest, Merry Maids, MITIE Group PLC, Pall Mall, OCS Group Ltd., OneSource, Quick Cleaning, Rentokil Initial PLC, and The ServiceMaster Company. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

CONTENTS

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations I-1

Disclaimers I-2

Data Interpretation & Reporting Level I-2

Quantitative Techniques & Analytics I-3

Product Definitions and Scope of Study I-3

II. EXECUTIVE SUMMARY

1. Market Overview II-1

Contract Cleaning Services - A Current and Future Analysis II-1

Regional Overview II-1

End-Use Sector Perspective II-1

Contract Cleaning: A Stable & Growing Market II-2

UNI Property Services: The Torch Bearer II-2

2. Contract Cleaning Services: An Overview II-3

Factors Influencing the Contract Cleaning Industry II-3

Contract Cleaning: The Services II-3

Office Cleaning Services II-4

Institutions Cleaning Services II-4

Cleaning Services for Residential Dwellings II-4

Cleaning Services for Commercial and Industrial Buildings II-5

Commercial Cleaning II-5

Industrial Cleaning II-6

Cleaning Services for Other End-Use Sectors II-6

Gymnasiums & Sports Halls II-6

Traffic Areas & Lifts/Elevators II-6

Toilets and Changing Room II-6

3. Recent Industry Activity II-7

ISS Acquires Fealty and Topman II-7

ISS to Acquire Sanitors II-7

Bravo Building Acquires Brener II-7

Industrial Steam Opens Three New Offices in California II-7

Enva Bags Maxol Maintenance Contract II-7

Sacyr Bags Long-Term Cleaning Contract II-8

ISS Coflex and Inviron Bag Anglian Maintenance Contract II-8

Jani-King and Air Canada Center Enter into a Sponsorship Agreement II-8

AREPA Enters into a Partnership with OCS II-8

ISS Acquires DaimlerChrysler's DEBEOS II-8

L&T Acquires Sweden's Accent AB II-8

Rentokil Completes the Acquisition of Insitu II-9

Sanitors Acquires C&S Building II-9

ISS Acquires Efm II-9

The ISS Group Acquires Gayren Maintenance Services II-9

ISS Acquires Two Mexican Cleaning Companies II-10

ISS UK Acquires Birmingham Based Target Group Companies II-10

Rentokil Acquires Pink Healthcare II-10

ISS Acquires Chilean Cleaning Company II-10

ISS Acquires Tempo Services Ltd II-10

Jani-King Inks Three-year Agreement with PGA Tour II-10

Sun Cleaning Takes Over NBM's Wisconsin Janitorial Services II-11

ABM Industries Takes Over Brandywine Building Services II-11

ABM Industries Takes Over Baltimore Based Janitorial Services Operations II-11

ISS Takes Over EastPoint II-11

FCC Secures Cleaning Contract for Pamplona II-11

Ecolab Expands European Food & Beverage Business II-12

Ecolab Takes Over Midland Research Laboratories Inc II-12

BUSY Bee Acquires Purser II-12

Follett Enters into Alliance with ServiceMaster to Clean Carpets II-12

Diamond Cleaners Secures Dry Cleaning Contract from Genesee County II-12

First Quality Secures Contract to Provide Building Cleaning Services II-12

Fomento Renews Urban Cleaning Contract with Veolia Environnement II-12

Fomento Renews Urban Cleaning Contract with Benidorm's Local Council II-13

Odlewnie Polskie Secures Castings Cleaning Contract II-13

SWECO Bags Water Cleaning Contract in Honduras II-13

Universal Secures Contract from Environment Agency II-13

Urbaser Receives Cleaning Contract in Almeria II-13

Blue Star Cleaning Secures Chemical Cleaning Contract at Nanhai Petrochemical II-13

Servigenerales Receives Waste Contract from Monteria II-13

First Quality Maintenance Secures Building Cleaning Services Contract II-13

ABM Secures Cleaning Contract from DTE Energy II-13

Menzies Aviation Receives Multiple Contracts II-14

Cespa Receives Four Contracts in Southeast Spain II-14

Eurest Receives Contract from UNISYS II-14

SMS Secures Housekeeping Services Contract from PREIT II-14

BVG India Secures Cleaning Contract from Indian Railways II-14

AES Grants Cleaning Contract to SCR-Tech II-14

Clayton Thermal Inaugurates Contract Cleaning Shop II-15

JohnsonDiversey to Establish a Training Centre in Mumbai II-15

Fomento Receives Waste Management and Cleaning Contract in Buenos Aires II-15

Interserve Earns Extension of Five-Year Contract II-15

Ecosider Receives La Serena Waste and Street Cleaning Contract II-15

Hygiene Renews Cleaning Contract with Fox's Biscuits II-15

ABM Signs Cleaning Agreement with Trizec II-16

NEA Selects SembWaste to Award Cleaning Contract II-16

A.J. Maintenance Secures Cleaning Contract from Government of Canada II-16

Fomento de Construcciones Secures Cleaning Contract in Caracas II-16

Horizon Management Acquires Building One II-16

JohnsonDiversey Acquires Daisan Kogyo II-16

Impel Acquires Stake in Serviks Riga II-17

Impel Secures Contract to Clean Hospital II-17

First Quality Maintenance Earns Contract for Providing Cleaning Services to EAB Plaza II-17

Daw Technologies to Continue Clean Room Services for Scottish Microelectronics II-17

France Sets Up Training Facilities for Professional Cleaning Sector II-17

AMA Wins Cleaning Contract in Cairo II-17

Johnson Wax Professional Acquires DiverseyLever II-18

ISS Signs Joint Venture Agreement with Mitsui II-18

ISS Acquires Icelandic Cleaning Company II-18

4. Focus on Select Global Players II-19

ABM Industries Incorporated (USA) II-19

ABM Janitorial Services (USA) II-19

Chem-Dry (USA) II-19

Coverall Cleaning Concepts (USA) II-20

Dublcheck (UK) II-20

Ecolab, Inc. (USA) II-20

Horizon National Contract Services, LLC (USA) II-20

Interserve plc (UK) II-21

ISS (Integrated Service Solutions) A/S (Denmark) II-21

JAN-PRO International (USA) II-21

Jani-King International, Inc. (USA) II-22

JohnsonDiversey (USA) II-22

Medirest (UK) II-22

Merry Maids (USA) II-22

MITIE Group Plc (UK) II-23

Pall Mall (UK) II-23

OCS Group Ltd. (UK) II-23

OneSource (USA) II-23

Quick Cleaning (UK) II-24

Rentokil Initial Plc (UK) II-24

The ServiceMaster Company (USA) II-24

5. Global Market Perspective II-25

Table 1: World Recent Past, Current & Future Analysis for Contract Cleaning Services by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) II-25

Table 2: World Long-term Projections for Contract Cleaning Services by Geographic Region - US, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) II-26

Table 3: World Historic Review for Contract Cleaning Services by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) II-27

Table 4: World 20-Year Perspective for Contract Cleaning Services by Geographic Region - Percentage Breakdown of Dollar Revenue for USA, Canada, Japan, Europe, and Rest of World Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) II-28

Table 5: World Recent Past, Current & Future Analysis for Contract Cleaning Services in Offices by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) II-29

Table 6: World Long-term Projections for Contract Cleaning Services in Offices by Geographic Region - US, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) II-30

Table 7: World Historic Review for Contract Cleaning Services in Offices by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) II-31

Table 8: World 20-Year Perspective for Contract Cleaning Services in Offices by Geographic Region - Percentage Breakdown of Dollar Revenue for USA, Canada, Japan, Europe, and Rest of World Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) II-32

Table 9: World Recent Past, Current & Future Analysis for Contract Cleaning Services in Institutions by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) II-33

Table 10: World Long-term Projections for Contract Cleaning Services in Institutions by Geographic Region - US, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) II-34

Table 11: World Historic Review for Contract Cleaning Services in Institutions by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) II-35

Table 12: World 20-Year Perspective for Contract Cleaning Services in Institutions by Geographic Region - Percentage Breakdown of Dollar Revenue for USA, Canada, Japan, Europe, and Rest of World Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) II-36

Table 13: World Recent Past, Current & Future Analysis for Contract Cleaning Services in Residential Dwellings by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) II-37

Table 14: World Long-term Projections for Contract Cleaning Services in Residential Dwellings by Geographic Region - US, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) II-38

Table 15: World Historic Review for Contract Cleaning Services in Residential Dwellings by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) II-39

Table 16: World 20-Year Perspective for Contract Cleaning Services in Residential Dwellings by Geographic Region - Percentage Breakdown of Dollar Revenue for USA, Canada, Japan, Europe, and Rest of World Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) II-40

Table 17: World Recent Past, Current & Future Analysis for Contract Cleaning Services in Commercial & Industrial Buildings by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) II-41

Table 18: World Long-term Projections for Contract Cleaning Services in Commercial & Industrial Buildings by Geographic Region - US, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) II-42

Table 19: World Historic Review for Contract Cleaning Services in Commercial & Industrial Buildings by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) II-43

Table 20: World 20-Year Perspective for Contract Cleaning Services in Commercial & Industrial Buildings by Geographic Region - Percentage Breakdown of Dollar Revenue for USA, Canada, Japan, Europe, and Rest of World Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) II-44

Table 21: World Recent Past, Current & Future Analysis for Contract Cleaning Services in Other End-Use Sectors by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) II-45

Table 22: World Long-term Projections for Contract Cleaning Services in Other End-Use Sectors (i) by Geographic Region - US, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) II-46

Table 23: World Historic Review for Contract Cleaning Services in Other End-Use Sectors by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) II-47

Table 24: World 20-Year Perspective for Contract Cleaning Services in Other End-Use Sectors by Geographic Region - Percentage Breakdown of Dollar Revenue for USA, Canada, Japan, Europe, and Rest of World Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) II-48

III. MARKET

1. The United States III-1

A.Market Analysis III-1

Current and Future Analysis III-1

The Upbeat Residential Cleaning Industry III-1

The Ever Bulging House Cleaning Companies III-2

Niche Services Push Growth Index III-2

Franchise Cleaning Companies Hold Edge Over Private/Commercial Cleaners III-2

Industrial & Institutional Cleaning Experience Spurts of Growth III-2

Cleaning Services for Commercial & Industrial Buildings to Grow III-2

Recent Industry Activity III-3

Focus on Select US Players III-7

B.Market Analytics III-11

Table 25: US Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-11

Table 26: US Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-11

Table 27: US Historic Review for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-12

Table 28: US 20-Year Perspective for Contract Cleaning Services by End-Use Sectors - Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-12

2. Canada III-13

A.Market Analysis III-13

Current and Future Analysis III-13

Strategic Corporate Developments III-13

B.Market Analytics III-14

Table 29: Canadian Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-14

Table 30: Canadian Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-14

Table 31: Canadian Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-15

Table 32: Canadian 20-Year Perspective for Contract Cleaning Services by End-Use Sectors - Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-15

3. Japan III-16

A.Market Analysis III-16

Current and Future Analysis III-16

B.Market Analytics III-16

Table 33: Japanese Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-16

Table 34: Japanese Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-17

Table 35: Japanese Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-17

Table 36: Japanese 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-18

4. Europe III-19

A.Market Analysis III-19

Contract Cleaning Companies in Europe: The Swelling Numbers III-19

Current and Future Analysis III-19

Regional Overview III-19

End-Use Sector Perspective III-19

Industry Consolidation in 1999 & 2000 III-20

B.Market Analytics III-21

Table 37: European Recent Past, Current & Future Analysis for Contract Cleaning Services by Geographic Region - France, Germany, Italy, The UK, and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-21

Table 38: European Long-term Projections for Contract Cleaning Services by Geographic Region - France, Germany, Italy, The UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-22

Table 39: European Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-22

Table 40: European Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-23

Table 41: European Historic Review for Contract Cleaning Services by Geographic Region - France, Germany, Italy, The UK, and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-23

Table 42: European Historic Review for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-24

Table 43: European 20-Year Perspective for Contract Cleaning Services by Geographic Region - Percentage Breakdown of Dollar Revenue for France, Germany, Italy, The UK, & Rest of Europe Markets for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-24

Table 44: European 20-Year Perspective for Contract Cleaning Services by End-Use Sectors - Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, & Other End-Use Sectors for Years 1991, 1997, 2007& 2010 (includes corresponding Graph/Chart) III-25

4a. France III-26

A.Market Analysis III-26

Current and Future Analysis III-26

Strategic Corporate Development III-26

B.Market Analytics III-27

Table 45: French Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-27

Table 46: French Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-27

Table 47: French Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-28

Table 48: French 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, &Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-28

4b. Germany III-29

A.Market Analysis III-29

Current and Future Analysis III-29

Strategic Corporate Development III-29

B.Market Analytics III-30

Table 49: German Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-30

Table 50: German Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-30

Table 51: German Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-31

Table 52: German 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-31

4c. Italy III-32

A.Market Analysis III-32

Current and Future Analysis III-32

Strategic Corporate Developments III-32

B.Market Analytics III-33

Table 53: Italian Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-33

Table 54: Italian Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-33

Table 55: Italian Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-34

Table 56: Italian 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-34

4d. The United Kingdom III-35

A.Market Analysis III-35

Current and Future Analysis III-35

Contract Cleaning in the UK: Growth Drivers III-35

Tough Times Ahead for Cleaning Companies III-35

Industrial Cleaning Market: Leading Companies III-35

Table 57: UK Market for Industrial Cleaning Services (2004 & 2005): Percentage Breakdown of Value Sales by Company - ISS, Rentokil Initial, OCS Group, MITIE Group, and Others (includes corresponding Graph/Chart) III-36

Entry Barriers for Contract Cleaning Companies III-36

Strategic Corporate Developments III-36

Focus on Select UK Players III-38

B.Market Analytics III-41

Table 58: UK Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-41

Table 59: UK Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-42

Table 60: UK Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-42

Table 61: UK 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-43

4e. Rest of Europe III-44

A.Market Analysis III-44

Current and Future Analysis III-44

Contract Cleaning Services Market in Poland III-44

Strategic Corporate Developments III-44

ISS (Integrated Service Solutions) A/S (Denmark) - A Key Player III-47

B.Market Analytics III-48

Table 62: Rest of Europe Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors-Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-48

Table 63: Rest of Europe Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-48

Table 64: Rest of Europe Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-49

Table 65: Rest of Europe 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-50

5. Rest of World III-51

A.Market Analysis III-51

Current and Future Analysis III-51

Overview of Select Markets III-51

The Australian Cleaning Industry III-51

The Cleaning Industry of Malaysia III-51

The Cleaning Industry of Saudi Arabia III-52

Strategic Corporate Developments III-52

B.Market Analytics III-55

Table 66: Rest of World Recent Past, Current & Future Analysis for Contract Cleaning Services by End-Use Sectors-Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 2001 through 2010 (includes corresponding Graph/Chart) III-55

Table 67: Rest of World Long-term Projections for Contract Cleaning Services by End-Use Sectors - Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2011 through 2015 (includes corresponding Graph/Chart) III-55

Table 68: Rest of World Historic Review for Contract Cleaning Services by End-Use Sectors- Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors Independently Analyzed with Annual Revenue Figures in US$ Billion for Years 1991 through 2000 (includes corresponding Graph/Chart) III-56

Table 69: Rest of World 20-Year Perspective for Contract Cleaning Services by End-Use Sectors- Percentage Breakdown of Dollar Revenue for Offices, Institutions, Residential Dwellings, Commercial & Industrial Buildings, and Other End-Use Sectors for Years 1991, 1997, 2007 & 2010 (includes corresponding Graph/Chart) III-57

IV. COMPETITIVE LANDSCAPE

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