SOURCE: kgb

January 10, 2011 10:15 ET

kgb USA to Add 150 Technical Customer Support Jobs at Its San Antonio Call Center

SAN ANTONIO, TX--(Marketwire - January 10, 2011) - kgb USA (www.kgbusa.com) announced today that it is expanding its Directory Assistance Call Center in San Antonio to include 150 new jobs that will provide technical support for fiber optic TV, Internet, and phone services. These new job opportunities will include agent positions and management support roles.

Interested applicants are encouraged to apply in person on January 13, 2011, between 9:00 a.m. and 4:00 p.m. at kgb USA's onsite job fair at the company's San Antonio office at 6010 Exchange Parkway. In addition, applications will be accepted through the month of January at this location and online at http://kgb.com/careers.

Successful candidates for the new agent positions will have a solid understanding of broadband Internet services, client/server software technologies, computer hardware, network and operating systems, home networking, email and client setup, and networking components.

For eligible employees, kgb USA offers a low-cost, comprehensive benefits plan, competitive wages and bonus plans, and a centrally-located work location that is easily accessible by public transportation. kgb USA is an equal opportunity employer and is committed to providing employees with career development opportunities.

kgb USA opened the San Antonio Call Center in 1999 and currently has more than 400 employees there. The addition of these 150 new technical support positions will diversify call center operations to include technical customer care. The new positions will provide additional career development opportunities for current employees, as well as provide opportunities in the local community for recent graduates and students who are currently pursuing careers in technology. kgb USA selected the San Antonio Call Center for the new technical support operation due to the area's strong and diverse labor market and the close proximity of technical schools, colleges, and universities. Last year kgb served more than a hundred million consumers globally.

About kgb
kgb, the parent company of kgb USA, is a privately-held company based in New York and the world's largest independent provider of directory assistance and enhanced information services. During its nineteen-year history, kgb has built some of the most successful brands in the telecommunications, customer care, and enhanced information services sectors. Last year kgb served more than a hundred million consumers globally.

Contact Information

  • Contact:
    Amy Wolfcale
    kgb
    Email Contact
    212-909-8289
    917-280-5913