SOURCE: Kinetic Data

May 07, 2008 12:05 ET

Kinetic Data Showcasing BMC-Validated Tools at Partner Column Technologies' Fifth Annual Borgata Event

Kinetic Data Sponsoring the National BMC User Conference Attended by Progressive IT and Business Professionals

ATLANTIC CITY, NJ--(Marketwire - May 7, 2008) - Kinetic Data (http://www.kineticdata.com), the leading developer of third-party business service management (BSM) tools for the BMC Remedy Action Request (AR) System platform, today announced that it will present its innovative third-party software tools for BMC Remedy to attendees of Column Technologies' annual Borgata event, a national educational conference taking place May 5-8 at the Borgata Hotel & Spa, Atlantic City, N.J.

BMC customers from coast to coast are congregating to hear from peers representing a variety of industries and utilizing different BMC applications, to discuss topics including BSM and IT service management (ITSM). The main event on Thursday, May 8, features keynote speaker Bob Beauchamp, president and CEO of BMC Software. In addition, there will be customer presentations, industry experts on hand and product demonstrations. Scheduled to present is Kamlesh Patel, software development manager at eBay, Inc., who will speak on "Continual Process Improvement with Kinetic Data." eBay implemented Kinetic Survey to automate and centralize control of all surveys.

Kinetic Data will exhibit its Kinetic Calendar and Kinetic Survey applications, both of which have received BMC "iNote" validation, a program that ensures that third-party products properly integrate with the BMC Remedy AR System and other BMC platforms. Kinetic Calendar lets users create and publish interactive calendars using any time-based or date-based BMC Remedy AR System data, and it is the only calendar-publishing tool available built on BMC Remedy. Kinetic Survey is a web-based enterprise feedback management (EFM) tool that automates and centralizes control of all surveys, extending the value of BMC Remedy throughout the entire organization.

Column Technologies -- a BSM Certified and Elite BMC Software Partner -- joined Kinetic Data's partner program in early 2008.

About Kinetic Data, Inc.

Kinetic Data is one of the largest and most experienced third-party BMC Remedy software companies in the world. Kinetic Data offers the most extensive portfolio of third-party, "built on BMC Remedy" packaged business service management (BSM) and service delivery management (SDM) applications available. A BMC Remedy Technology Alliance Partner since 1999, Kinetic Data has helped nearly 100 Fortune 500 and government customers -- including General Mills, Avon, Intel, 3M, and the U.S. Department of Transportation -- implement BMC Remedy products aligned with ITIL best practices. The company serves customers out of its headquarters in St. Paul, Minn., offices in Sydney, Australia, and through a network of leading BMC Remedy reseller partners. For more information, go to www.kineticdata.com.

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