SOURCE: Knoah Solutions, Inc.

Knoah Solutions, Inc.

March 23, 2010 07:15 ET

Knoah Solutions Expands Operational Footprint to Include U.S. Operations

Las Vegas, Nevada Site Launch Reinforces Knoah's Commitment to Providing Global Services to Its Expanding Client Base

LAS VEGAS, NV--(Marketwire - March 23, 2010) -  Knoah Solutions, Inc., an award winning provider of customer care, technical support, quality assurance and business process outsourcing (BPO) services for Fortune 1000 companies, announced today its continued global expansion with the opening of its contact center in Las Vegas, Nevada. This new facility will support the growing demand for Knoah's global contact center outsourcing services.

Knoah's Las Vegas center builds on the success of the company's existing center in Hyderabad, India that has been serving Knoah clients since its opening in 2001. The new facility will provide BPO services for new and existing clients looking for flexible, high-quality, cost-effective support in the US or in a blended onshore/offshore operations model.

"With the opening of our Las Vegas site, we continue to reinforce our ongoing commitment to providing first class contact center outsourcing services to our client partners worldwide. The Las Vegas facility will greatly enhance our delivery options to existing and future clients, including bi-lingual support," said Knoah's Executive Vice President of U.S. Operations, Co-Founder, Ralph Barletta.

"By blending our offshore support personnel and management expertise with our new Las Vegas delivery team we will be able to deliver high quality results at a lower price point than other US contact center providers," continued Barletta. "Knoah understands the importance of a global presence that supports a diverse blend of onshore and offshore locations. Ultimately, we want to provide our clients with choices that will fit their budgetary and customer experience goals across the full spectrum of customer communication channels."

About Knoah Solutions

Knoah Solutions is an Award-Winning Global provider of business process outsourcing (BPO) services.

Since 2001, Knoah has provided low-cost, award-winning multi-channel customer service and technical support. Our largest client earned the J.D. Power & Associates customer service award three years in a row and we've received global recognition as a Top Service & BPO Provider, and Rising Star.

The secret to our success has been the fostering of a rigorous "always on, always learning" infrastructure and philosophy, which clearly differentiates us from other vendors. With modern, state-of-the-art technologies, multiple redundancies, and top-level security features, we help ensure maximum contact center uptime and productivity. Our progressive tools provide total visibility into the contact center life cycle management process through coaching, e-learning, and 24/7 access from anywhere in the world.

To learn more about Knoah Solutions please visit www.knoah.com.

Contact Information

  • For more information contact:
    Chrystal LeWark
    Vice President, Marketing & Sales
    Knoah Solutions, Inc.
    253.858.5811