SOURCE: Kovair Software, Inc.

Kovair Software, Inc.

February 25, 2010 09:00 ET

Kovair Launches ITIL Compatible IT Service Management SaaS Solution

MILPITAS, CA--(Marketwire - February 25, 2010) -  Kovair Software announced today that it has launched the SaaS version of its ITSM solution at the just concluded 14th International IT Service Management event organized by Pink Elephant at the Bellagio Hotel in Las Vegas. The solution offers a full complement of IT Service Management functions for Service/Help Desk, Incident Management, Problem Management, Change Management, Knowledge Base and a Service Catalog. All these offerings conform to ITIL v3 guidelines.

Kovair's CTO, Sky Basu, and its Midwest Director of Sales and Business Development, Mike Kalthoff participated at this event and actively showcased this solution at the Kovair booth at the show. "Considerable interest has been shown by those who have seen the demo of the solution at the Kovair booth for its advanced process workflow engine capabilities that differentiates it from several other solutions on the market, particularly in the SaaS category," commented Sky Basu from the show floor in Las Vegas. 

"We think we have a winning solution that will be readily adopted by the customers seeking a full offering of ITSM SaaS for corporate or department specific applications," added Mike Kalthoff. "In today's market, where multiple aspects of ITIL based IT Service Management solutions are sought by most customers, Kovair brings some unique capabilities that include 100% web based offering for any time anywhere global adoption by multinational corporations. It also includes an ability to graphically configure any service escalation or SLA processes demanded by customers with a complete solution on a pay-as-you-go SaaS offering," said Bipin Shah, CEO and Chairman of Kovair.

To try out the solution, please visit http://ITSM-Demo.Kovair.com. For pricing, please email to Sales@Kovair.com.

About Kovair Software, Inc.

Kovair Software is the innovation leader in global Application Lifecycle Management -- ALM and IT Service Management -- ITSM solutions, supporting globally distributed multi-site application development and service. Its flagship product, Kovair Global Lifecycle, is a web based, feature-rich, configurable, development platform with built-in workflow and integration framework that offers a complete set of integrated tools and processes for managing the entire IT lifecycle. Architected with a common user interface and a shared repository to ease the complexities of "anytime, anywhere" development, Kovair Global Lifecycle has been adopted rapidly in market sectors where there is a critical need for automated workflow and reliable, predictable application lifecycle management processes as implemented by Kovair's Omniprocess, Workflow Automation Technology. Kovair includes built-in Software Development Life Cycle -- SDLC applications like Requirements Management, Issues Management and total Application Lifecycle Management solutions and IT Service Management applications like the Service Desk. Kovair's integration infrastructure -- Omnibus, Integration Bus Technology for third party tools provides customers with an extremely flexible and globally integrated IT environment. Kovair solutions are available both On-Premise and Software as a Service -- SaaS offerings. Kovair Software has offices in Silicon Valley, California, Kolkata, India and Melbourne, Australia.

For more information, visit www.kovair.com.

Kovair and the Kovair logo are registered trademarks of Kovair Software, Inc. Kovair Global Lifecycle is a trademark of Kovair Software, Inc. All other trademarks are the property of their respective owners.

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