Kronos Incorporated

June 13, 2005 09:01 ET

Kronos Furthers Leadership Position in Workforce Management

CHELMSFORD, Mass.--(CCNMatthews - Jun 13, 2005) -

Leading transportation organizations rely on Kronos for competitive edge by improving customer and employee satisfaction and increasing productivity

Complex scheduling issues and ever-changing labor regulations, combined with competitive pressures and rising fuel costs, are making it difficult for transportation to succeed. To overcome these cost pressures, leading transportation organizations are turning to the leader in workforce management solutions, Kronos® Incorporated (Nasdaq: KRON). Industry leaders such as Air Canada, America West Airlines, Federal Express, DHL, Pinnacle Airlines, and United Airlines are among a growing base of companies that rely on Kronos solutions every day.

The transportation industry is realizing the benefits of leveraging scheduling solutions to optimize the workforce. This approach allows organizations to efficiently deploy their employees based on fluctuating business volume, which can change from month to month, day to day, and even hour to hour. With the use of Kronos solutions, transportation organizations are able to achieve improved customer satisfaction due to better service and improved employee satisfaction by engaging them in the scheduling process and ensuring overtime equalization.

"In a highly competitive industry such as transportation, it is no surprise that organizations are continually looking for new and innovate ways to combat cost pressures while improving employee and customer satisfaction and increasing productivity," said Stuart Itkin, Kronos vice president of marketing. "These organizations are seeing an enormous benefit from workforce optimization. Within the industry, Kronos is the leader due to ongoing investments to stay ahead of the curve in delivering workforce management technology that solves even the most complex scheduling challenges. That's why these organizations are turning to us for the solutions they need in order to succeed. We're glad our reputation precedes us."

Meeting complex scheduling needs

Crew scheduling is one of the biggest challenges for the transportation industry. By combining its own deep scheduling expertise with its recent acquisition of AD OPT Technologies, Kronos is uniquely able to solve one of the industry's most complex scheduling challenges -- "above-the-wing" scheduling for airlines. Altitude PBS™ (Preferential Bidding System) and Altitude Pairing™ software is helping many of the world's leading airlines perform "above-the-wing" crew pairing and bidding with a specific focus on pilots and flight attendants.

Altitude PBS balances airline interests with those of the planner and the crewmember. Crewmembers gain greater control over their schedules while planners and managers benefit from a flexible and adaptable solution that automates the pairing and bidding process. This allows airlines to reduce planning time, control operational costs by optimizing operations, enhance planning performance, and improve employee satisfaction.

"You can only appreciate how complex our scheduling needs are if you are part of the airline industry. On average, a flight attendant has the opportunity to bid on more than 800 trips per month," said Brian Randow, director, crew resources and SOC, Mesaba Airlines. "Because of this complexity, we required a solution that was built specifically with our needs in mind and that is flawless in execution. We found that solution when we discovered Altitude PBS and Altitude Pairing. These products allow us to develop a flexible and cost-effective solution to meet our ever changing needs."

Reaching optimal deployment

In addition to addressing scheduling challenges, Kronos' workforce management solutions are enabling transportation organizations to respond to other business challenges by providing them better tools to manage their workforce. Using Kronos solutions, these organizations are able to automate their employee-centric processes. By integrating Kronos' other workforce management solutions, such as time and labor, with scheduling, organizations are able to achieve even greater benefits. They are able to ensure payroll accuracy and equity and reduce the risks associated with government compliance and union rules.

About Kronos Incorporated

Kronos Incorporated is the most trusted name in workforce management. Kronos helps organizations staff, develop, deploy, track, and reward their workforce, resulting in reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives. More than 20 million people use a Kronos solution every day. Learn more about Kronos' high-impact enterprise solutions at

(C) 2005 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks and Altitude PBS and Altitude Pairing are trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

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