December 05, 2011 11:00 ET

KUBRA and Snohomish County PUD Sign a New 5 Year Contract

MISSISSAUGA, ONTARIO--(Marketwire - Dec. 5, 2011) - KUBRA, a customer interaction management solution provider, today announced that Snohomish County PUD has executed a new 5 year contract for e-billing and e-payment services. Snohomish County PUD is the second largest publicly owned utility in Washington. They serve approx. 320,000 electric customers and 20,000 water customers. Their service territory covers over 2,200 square miles, including all of Snohomish County and Camano Island.

With the new contract Snohomish County PUD will continue to leverage our flagship E-billing and Self-Service platform, the i-doxs™ Suite, along with some additional modules to support secure email delivery, mobile e-billing, and additional e-document consolidator networks.

Snohomish County PUD and KUBRA started their e-billing partnership in 2007 and have built an impressive paper-less billing rate via a comprehensive multi-channel e-billing solution that includes Biller-Direct, E-bill Consolidator, and one-time payments. Snohomish County PUD is looking to significantly increase e-bill adoption rates by leveraging our industry leading Mobile E-billing solution and expanding the e-bill consolidator channel network along with virtual mailbox consolidator opportunities.

"Snohomish's continued commitment to KUBRA clearly demonstrates their level of partnership with us and through the Agreement extension, they will be adding additional modules within the KUBRA i-doxs suite, thus further strengthening the existing partnership," said Rick Watkin President & CEO of KUBRA. "We are elated to build from a strong foundation of knowledge within the people at Snohomish and we look forward to adding intrinsic value to their entire customer interaction management strategy."


KUBRA provides customer interaction management solutions to some of the largest utility, insurance, financial services, health care, and communication companies across North America. Our portfolio of integrated multi-channel outsource solutions includes document print and mailing, e-billing and self-service, document management, and payment solutions. With over 500 clients and 1 billion customer interactions annually KUBRA enables innovative performance-driven value to its clients every day.

Contact Information

    Rick Huff
    SVP Sales, Marketing & Client Relations
    1-800-766-6616 ext 233