SOURCE: Data Domain

April 10, 2007 07:00 ET

Labcyte Implements Data Domain

From Tape, to Disk, to "A Year of Worry-Free Backups"

SANTA CLARA, CA -- (MARKET WIRE) -- April 10, 2007 -- Data Domain, a leading provider of Enterprise Protection Storage systems for disk backup and network-based disaster recovery, today announced that Labcyte Inc., a world leader in acoustic droplet ejection technology for pharmaceutical and life science applications, has implemented Data Domain's Enterprise Protection Storage to protect its valuable data, which includes imaged customer solution configurations. Using Data Domain, Labcyte has achieved fast restores of sizeable files, six months of retention time for backup data sets, and the confidence of knowing that their operational data and customer configurations are reliably protected and quickly retrievable.

Labcyte has moved from tape-based solutions, to disk backup and then, ultimately, to Data Domain's deduplicating enterprise protection storage appliances. The company's initial move from tape to disk backup was due to both capacity growth and concern over tape media as a reliable backup vehicle. The IT team at Labcyte found that disk was more reliable than tape, but continued growth of their primary storage triggered sharp growth of their backup data capacity requirements. When their retention time dipped under two weeks, Labcyte contacted Data Domain.

Labcyte IT Manager Lisa Hazen explains, "Thankfully, we've been off tape backup for some time now. All of our data is important, but before we ship our systems, we image customer system configurations and retain them on site, so our backups are particularly important -- they can literally be an element of our customer support delivery. Our first move from tape was to disk backup, but our business began to grow rapidly, and continuing to buy disk to keep up with backup data growth was becoming an expensive proposition. Unless you have data deduplication, you're caught in this endless cycle of having to maintain five to ten times the amount of your primary storage for backups. With Data Domain, we've been able to arrest that cycle of exponential backup growth."

Labcyte currently protects about 7.5 terabytes of data with the Data Domain DD430 appliance that it implemented a year ago. The company leveraged its existing enterprise backup software, Symantec Backup Exec, for its Data Domain implementation, so no system reconfigurations were required. In addition to its data deduplication capabilities, Hazen cites simplicity of installation and backup verification capabilities as key factors that led her to choose Data Domain. "With our first disk system, our team was still spending a lot of time testing our backups because, even with disk, you just can't be sure you won't encounter data corruption when you go to restore. And by that time, it's too late if you have a problem. The peace of mind that came with Data Domain is the knowledge that our backup data is corruption-free, and that saves us hours of work."

"I installed the Data Domain appliance at Labcyte myself," adds Hazen. "I placed one short call to the support group and I was on my way. It's been a year now and we never have to worry about our backups anymore."

Even after a year of use and continued primary storage growth, Labcyte reports it has plenty of capacity left on its Data Domain DD430 and is considering an additional appliance for offsite replication of their data for disaster recovery. Beth White, Data Domain's vice president of marketing, said, "The implementation at Labcyte underscores the ease of installation of Data Domain's appliances. The customer was able to install their appliance and begin backing up their data the very same day. Data Domain's backup verification and Data Invulnerability Architecture continues to save the Labcyte team from having to constantly test backups for data corruption."

For more information about Data Domain's Enterprise Protection Storage systems, please visit

About Data Domain

Data Domain® is a leading provider of Enterprise Protection Storage systems for disk backup and network-based disaster recovery. Data Domain's Global Compression™, data invulnerability and replication technologies offer data reduction rates that enable new efficiencies in enterprise data protection. Data Domain delivers the performance, reliability and scalability to address the data protection needs of enterprises of all sizes. Data Domain's products and solutions integrate into a customers' existing infrastructure and are compatible with leading enterprise backup software products. To find out more about Data Domain, visit Data Domain is headquartered at 2300 Central Expressway, Santa Clara, CA 95050 and can be contacted by phone at 1-866-933-3873 or by e-mail at

About Labcyte Inc.

Labcyte Inc., headquartered in Sunnyvale, California, is the world leader in providing acoustic droplet ejection technology for pharmaceutical and life science applications. The award-winning Echo 500 series liquid handlers and Portrait 630 reagent multi-spotters are used in seven of the 10 largest pharmaceutical companies, as well as in leading academic and research institutions and contract research organizations worldwide. The Labcyte acoustic droplet ejection technology has broad applications including compound management, assays, arraying, particle manufacturing, imaging mass spectrometry, and live-cell transfer. Labcyte also provides a range of unique microplate consumables. Labcyte has 28 issued U.S. patents, 3 issued European patents and additional international filings. For more information, visit

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