SOURCE: Ascendent Systems

June 12, 2007 09:59 ET

Lahey Clinic Chooses Ascendent Systems to Improve Communications and Response Times Across Campuses

Deployment Shows Benefits of Voice Mobility Solutions in the Healthcare Field

REDWOOD CITY, CA--(Marketwire - June 12, 2007) - Ascendent Systems, a subsidiary of Research In Motion (NASDAQ: RIMM) (TSX: RIM) and leading provider of enterprise voice mobility solutions, today announced the deployment of the Ascendent Voice Mobility Suite at Lahey Clinic Medical Center in Burlington and Peabody, Massachusetts.

Ascendent's voice mobility solution was integrated into the hospitals' existing telephone infrastructure to deliver instant access to wireless phones used throughout the hospitals. The technology enables physicians, nurses and hospital staff to be reached anywhere, at any time.

Lahey Clinic in Burlington is a 317-bed hospital, which includes an ambulatory care center serving more than 3,000 patients a day. Lahey Clinic North Shore, in Peabody, is a 10-bed facility serving more than 800 outpatients each day. Both centers feature 24-hour emergency departments. The American College of Surgeons verified Level II Trauma Center is based at the Burlington facility.

The Ascendent Voice Mobility Suite is used in conjunction with Lahey's Sprint-Nextel mobile phone deployment. With more than 400 full-time nurses employed at Lahey's Burlington and Peabody campuses, the Ascendent system now provides those nurses with mobile extensions tied into the hospital phone system. This means staff can be reached on their Sprint-Nextel mobile phone and take advantage of the corporate phone system which includes 4-digit dialing and call transfer across both campuses.

This system also creates a calmer, quieter hospital environment by eliminating the need for overhead paging. Response time can also be accelerated as staff uses their mobile phones to expedite communications and eliminate time spent searching for a particular nurse.

"Quick response to our patients is important. By adding the Ascendent Voice Mobility Suite, we're able to reach anyone at any point of the day, at both the Burlington and Peabody centers," said Lisa Guarino, Telecommunications Manager at Lahey Medical Center.

The Ascendent Voice Mobility Suite is a feature rich solution that provides single number reachability, consolidation and access to a single voice mail box. It extends desk phone functionality, such as PBX dial tone, call transfer, hold, 4- or 5-digit dialing and conference calling capabilities, to mobile users. The Ascendent Voice Mobility Suite provides a consistent experience across a mix of telephony systems and simplifies the migration to newer IP-PBX systems.

"The Ascendent Voice Mobility Suite is a secure, cost effective and proven solution that enables organizations to leverage existing systems and extend desk phone communications functionality out to mobile workers," said Theron Dodson, Director of Sales and Marketing, Ascendent Systems. "We are very pleased Lahey Clinic Medical Center chose Ascendent to help improve patient care through enhanced communications among staff."

About Lahey Clinic

Lahey Clinic, a physician-led, nonprofit group practice, is world-renowned for innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital affiliated with Tufts University School of Medicine, the Clinic provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. For more information, please visit our Web site at

About Ascendent Systems

Ascendent Systems, a subsidiary of Research In Motion, is the premier provider of enterprise voice mobility solutions that allow companies to be more responsive to customers and crisis by giving them the power to reach anyone, anywhere, immediately. Partnered with major mobile carrier and infrastructure providers, Ascendent has solutions deployed in Fortune 500 corporations across many industry verticals including manufacturing, finance, healthcare, government, hospitality and education. For more information, please visit our Web site at

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