SOURCE: Language Weaver

Language Weaver

February 23, 2010 14:14 ET

Language Weaver Drives Momentum With Revenue Growth and Technology Advances

Government and Commercial Business Grows as Customers Deploy Language Weaver Products That Provide Fast, Measurable ROI

LOS ANGELES, CA--(Marketwire - February 23, 2010) -  Language Weaver, the leader in trusted automated translation solutions, today announced a 40 percent growth year-on-year in commercial revenues in 2009 and continued momentum in 2010 despite the ongoing challenges in the global economy. 

With the globalized nature of visitors on the Web, businesses are realizing that more content on every Website needs to be available in the visitor's native language to enable better customer self-service and greater market reach. Satisfied customers often result in repeat purchases and thus, increased return on investment. To ensure messages are properly conveyed to different global audiences throughout the customer lifecycle, companies have turned to Language Weaver to accurately translate their Web content into multiple languages.

"2009 was a difficult year in our global economy. We are very pleased to have been able to deliver these results," said Language Weaver President and CEO Mark Tapling. "Automated translation is an increasingly critical function for businesses and the advances we made in 2009 enable businesses to define success for automated translation through objective measurement of trust and utility."

2009 Highlights

Strategic Partnerships
New partners added in 2009 include:

  • SDL, the leading provider of Global Information Management (GIM) solutions
  • RightNow®, a provider of on demand customer experience solutions that help consumer-centric organizations deliver great customer experiences
  • SPSS, an IBM Company, a leading global provider of predictive analytics software and solutions

New Products and Integrations

  • TrustScore™: Language Weaver's statistically driven confidence algorithm for all translations predicts the score that a human would likely assign to the utility of the translation.
  • GlobalConnect™ for RightNow® CX: Seamlessly adds Language Weaver automated translation controls in a dashboard of the RightNow CX agent desktop to enable seamless management of multilingual content to enable seamless management of multilingual content.
  • Language Weaver translation technology was also integrated with the following:

Awards

  • Technology Services World Recognized Innovator Winner: Honored in Fall 2009 by the Technology Services Industry Association for its work to "Close the Consumption Gap" in support organizations.
  • PhoCusWright Travel Innovation Summit Recognized Innovator: Named a recognized innovator for enabling global communication of digital travel content such as reviews and property descriptions.

Language Weaver in 2010

"We live in a world that is increasingly global where people can connect with others in new ways," explained Tapling. "In 2010, Language Weaver will continue our focus on quality translations, trust in outputs and reduced barriers for customers to accelerate the way the world communicates. TrustScore™ was the first game changer introduced because it converts the translation problem into a publishing problem and empowers business users to use automated translation. Watch for Language Weaver and our partners to introduce more game changing advancements in 2010." 

About Language Weaver
Language Weaver provides trusted automated translation solutions that translate high-value, dynamic digital information quickly and effectively to improve human communications.  The company's products have been deployed worldwide in organizations across numerous industries and levels of government to increase operational effectiveness, manage brand experiences and boost customer engagement.  Language Weaver was founded in 2002 and is headquartered in Los Angeles, with offices in Washington DC, London, Paris, Brussels, Tokyo and Cluj, Romania.  For more information visit http://www.languageweaver.com/.

Contact Information

  • Media Contact:
    Suzanne Chan
    SHIFT Communications for Language Weaver
    415-591-8405
    Email Contact