Recombo Inc.

Recombo Inc.

April 18, 2011 11:01 ET

Leader in E-Commerce Shopping Cart Software Improved Sales Productivity by 60% With Contract Management Software by Recombo

Volusion Integrates Agreement Express Into Salesforce.com to Expedite Their Merchant Services Application Process

VANCOUVER, BRITISH COLUMBIA--(Marketwire - April 18, 2011) -

Recombo Inc., the global leader in Contract Management Software, today released a customer case study with Volusion, the leader in e-commerce shopping cart software. Since 1999, Volusion has been on the cutting edge of e-commerce technology, revolutionizing the industry by introducing the now standard one-page checkout process.

Volusion implemented Salesforce.com as their system of record and it plays a very important role for the merchant services sales agents. Based on a referral, Volusion was introduced to Agreement Express and soon realized Recombo's willingness and ability to customize and implement a contract management solution that integrated with Salesforce.com to fully automate the merchant application process.

With Agreement Express, Volusion has completely eliminated the manual process of retrieving, error-checking and filing contracts into Salesforce.com. A website lead creates an opportunity which alerts the sales team and triggers the contract to be created. Contracts with data from Salesforce.com get automatically populated and e-mailed to the customer; while at the same time Volusion sales people are following up with the customer via phone.

As a result of implementing Agreement Express, Volusion has experienced improved revenues and efficiencies for their merchant services business. Volusion has experienced a huge increase in completion rates from website traffic to customer. With their paper-based contract method they experienced a 55% completion rate. Since implementing Agreement Express, they are experiencing an 88% completion rate; a 60% rate increase. Using Agreement Express, sales people are better able to manage their leads and give them visibility into the status of their "in-flight" contracts.

In the case study, Neil Patel, Director of Merchant Services for Volusion states:

"We selected Agreement Express because Recombo was willing and able to help customize the solution we required to fit our unique business needs. Instead of having multiple customer touches, we have been able to streamline the application process into one phone call, and we have seen a great uptake with conversions for returned applications, which is a core metric we score success on."

The complete case study can be viewed at: http://www.recombo.com/case-study-paperless-e-payments/

Agreement Express by Recombo is a paperless contract management software platform that materially improves operating margins within days by replacing paper-intensive business processes.

Agreement Express by Recombo integrates four key product features that instantly impact operating margins.

Document Management - The Foundation: The core of Agreement Express is a document management system that enables organizations to efficiently manage contracts that flow through each step of the approvals cycle: create, distribute, sign, monitor, error-check, store and retrieve.

Digital Signature Technology - To Accelerate Transactions: Communications today is instantaneous and multi-channel. Freed by our innovative digital signature technology, legal contracts and agreements can join the modern communications stream and accelerate your transaction flows for faster time to revenue.

Workflow Automation - Eliminate Manual Handling: The robust set of Agreement Express workflow automation capabilities provide rapid modeling of even the most complex contract routing and business rule processes. More than just routing a contract document to the correct signatories in the correct order, Agreement Express can automate highly complex, and dynamically changing workflows. Simply put, any process that you can sketch out, Agreement Express can automate and make better, easier and more affordable than ever before.

Integration Engine - Unleash Your Content: Import contract information from your customer portal or front-office systems, and map information from completed contracts into any internal or external back-office system with the Agreement Express Integration Engine.

Pricing and other inquiries can be directed to: recombo_sales(at)recombo(dot)com

About Recombo

Recombo is a global leader in contract management software that helps organizations streamline business processes, improve productivity and reduce operational costs associated with manual contract approval processes by 75% and more annually. Agreement Express by Recombo reduces waste in organizations by fully automating any business approval process. Agreement Express reduces or eliminates associated labor costs with manual processes, frees up time to close new business, and minimizes the organization's carbon footprint. Customers include Deloitte, Questrade, Billing Tree, HUB International, M&T Bank. For more information, please visit http://www.recombo.com.

Agreement Express is a registered trademark of Recombo Inc. All rights reserved.

Contact Information

  • Recombo Inc.
    Melanie Aizer
    604 699 3038
    maizer(at)recombo(dot)com