SOURCE: GoodData

GoodData

October 02, 2014 07:30 ET

Leading Enterprises Including Hewlett Packard and Nordstrom Inc. Choose GoodData to Power Cloud Analytics

Business Intelligence Leader Sees Spike in Customer Adoption, Satisfaction and Speed to Value

SAN FRANCISCO, CA--(Marketwired - Oct 2, 2014) - Today GoodData announced significant traction among Fortune 1000 enterprises since the beginning of 2014 with the addition of new customers from media, entertainment, retail, technology and more. Sophisticated use cases around social media, sales and marketing data sources continued to be the most popular. Also during this time, GoodData experienced a boost in customer adoption, data volumes and speed to value while maintaining outstanding customer satisfaction rates.

"As we announce our Series E funding round, we are continuing to grow aggressively and expect greater growth momentum through the rest of the year," said GoodData Founder and CEO Roman Stanek. "Our focus is on providing the best possible experience for existing customers while attracting net new customers, especially enterprise clients. At the same time, we are investing heavily in platform innovations to promote more ease of use and time to value for our customers."

Dramatic Customer Growth and Adoption

In 2014, GoodData gained further traction with enterprise customers, adding six Fortune 1000 companies including: Heartland Payment Systems, Hewlett Packard and Nordstrom, Inc. Other notable new customers include Atlassian, Spencer's Gifts and Virgin America.

Independent software vendors (ISVs) have shown continued interest in using GoodData's embedded analytics offering, Powered By, to create new revenue streams. Since the beginning of 2014, over 40 companies have launched new data products and brought them to market, including:

  • CoPilot, Autopilot's sales automation service launched in June
  • Insights, Zendesk's new advanced analytics offering launched in June
  • EmeraldVision, EmeraldCube's Business Intelligence solution built for JD Edwards
  • ProView, ServiceChannel's unified reporting platform for facilities management

Additionally, in the second quarter of 2014, the company closed its highest bookings quarter for the third time in a row while achieving a 98 percent customer satisfaction score. The growth and customer satisfaction validate GoodData's investment in launching an agile data warehousing service that makes the company the only analytics vendor to offer a cloud-based, end-to-end solution.

GoodData also made a number of key executive hires in 2014, including:

  • Pete Godbole, Chief Financial Officer, who joined in August from VMware
  • Philip Carty, Chief Revenue Officer, who joined in July from MongoDB

Customer Adoption and Speed to Value

Customer adoption of GoodData's cloud business intelligence platform has grown dramatically. Over the last year, GoodData's user base has more than doubled, and the company's net promoter score (NPS) is at an all-time high. Weekly data set uploads have more than doubled since the beginning of 2014. As of August 2014, GoodData customers are ingesting 2.4 million data uploads per week. Also in 2014, GoodData customers have created over 175 new unique metric use cases within the customizable analytics platform.

GoodData's customers also experienced rapid time to value, with implementations completed ten times faster than traditional on-premise approaches. In the second quarter of 2014, for example, 67 percent of customer implementations were completed in under 16 weeks due to GoodData's new agile delivery methodology.

Industry Awards and Recognition

GoodData was recognized as an industry leader for the strength of its end-to-end Cloud BI offering, investment in security, and company vision. Recent notable recognition includes:

Also in 2014, GoodData's customers were recognized by top tier press for success with GoodData's cloud-based analytics:

About GoodData

GoodData, the leader in end-to-end cloud analytics, enables more than 100,000 users to store, combine, analyze and visualize data to quickly answer business-critical questions. GoodData's mission is to help companies become all data enterprises: companies that gain a competitive advantage by leveraging all of the data available to them through advanced analytics. The GoodData Open Analytics Platform helps companies manage and analyze that data in one seamless, interactive environment. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, Fidelity Growth Partners, General Catalyst Partners, Next World Capital, Tenaya Capital, TOTVS SA, and Windcrest Partners. For more information, read our blog, visit our website and follow @gooddata on Twitter.

© 2014 GoodData Corporation. All rights reserved. GoodData is a trademark of GoodData Corporation in the United States and other jurisdictions. Other names used herein may be trademarks of their respective owners.

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