April 12, 2012 09:21 ET

Leading Industry Analyst Firm Includes Email Retention Expert C2C in Case Study

PST Inventory Data From PST Remediation Expert C2C Cited in Research Group's Case Study

WESTBOROUGH, MA--(Marketwire - Apr 12, 2012) - C2C, a leading provider of email, file and messaging management solutions, today announced that data from its own recent study on PST inventory volumes in a typical 10,000 person organization has been cited in the Gartner research case study, "Creating a Safe and Sane Email Retention Program," written by analyst Matthew W. Cain and published on March 5, 2012.

The case study, which looks at the best practices in eliminating local email archives and establishing a comprehensive approach to email retention, identifies that the most difficult aspect of email management is establishing and enforcing email retention policies. To underscore its analysis, the Gartner case study cites data from C2C on the typical company's PST inventory.

The C2C data identifies that a typical 10,000-person organization might have the following PST inventory:

  • 25,000 PSTs for current employees.
  • 10,000 PSTs from former employees.
  • Average PST size = 1GB.
  • Total size of PSTs is more than 35TB.

Of these:

  • 11,000 PSTs are on desktops or laptops (total size = 11TB).
  • 5,000 PSTs are orphaned and have no apparent owner.
  • 20,400 are on intended PST file storage.
  • 3,600 are scattered on other storage.

"Most mail retention guidelines (created a decade ago) were designed to maintain small server-side mailboxes so the IT group could meet backup windows, assure system availability and fast recovery, as well as minimizing the need to buy more disk space," said Cain in the report. "Consequently, the compromise was to allow users to create personal (not server side) archives stored on their PCs or on network file shares. These small mailbox/personal archive policies were typically put in place when the role of email in litigation was minimal and the application of records management discipline to email was not a consideration. The consequences of this approach to email retention have been profound. In 2012, many organizations have large repositories of messages that go back a decade or more in personal archives such as Outlook PSTs."

"As identified by the Gartner case study, organizations need to carefully plan and execute their email retention policies to successfully serve the needs of legal personnel, records managers, IT administrators and end users," said Dave Hunt, CEO of C2C. "The size of the challenge can be massive when you take into count the pure volume of both known and unknown PST files throughout an enterprise. Thankfully, PST remediation doesn't have to be a complicated undertaking. By following best practices and using an automated solution that will discover, manage, migrate and eliminate PSTs based on company policy, it can be easy to serve each audience effectively."

C2C's PST Enterprise™ solution is a strategic software tool which allows organizations to manage the elimination and migration of Microsoft Exchange PST data throughout their entire network. PST Enterprise supports a range of actions once PST files have been discovered to help email administrators best manage PST data for simplified administration, eDiscovery and overall corporate data protection. The C2C PST Enterprise solution operates as a stand-alone product which can be used alongside existing email archive software products or in combination with the C2C ArchiveOne Enterprise email management, eDiscovery and retention solution.

To download a trial version of PST Enterprise, please visit: and request "PST Enterprise." For more information on real world PST migration and elimination, please visit:

About C2C
C2C Systems has earned the trust of its four million software users since 1992 by consistently delivering high-value, dependable core messaging system enhancements. Microsoft® Exchange, SharePoint®, and Windows® File Server together with IBM® Lotus® Domino® form the heart of our commercial and governmental customers' businesses worldwide. C2C's ArchiveOne® product family is the trusted choice for their email and file archiving, eDiscovery, compliance management, legal forensics and storage management tools to enhance these platforms. For more information about the Company, visit

Contact Information

    Andrea Hall
    E: Email Contact

    Erin Jones
    E.S. Jones Public Relations
    P: 704.664.2170
    E: Email Contact