SOURCE: Vertek Corporation

Vertek Corporation

September 14, 2009 07:11 ET

Leading Managed Security Provider, Interface Security Systems LLC, Taps Vertek's On-Demand Engineering (VODE) Service

Vertek to Manage the Ordering and Installation of All Required Telco Circuits

COLCHESTER, VT--(Marketwire - September 14, 2009) - Vertek Corporation, a leading provider of end-to-end business process outsourcing, business consulting, and managed business assurance offerings for the telecommunications industry, announced today that it has signed an agreement with Interface Security Systems LLC, one of the nation's largest providers of electronic security solutions, managed broadband and IP security applications. Vertek will order, track, and manage the install and testing of all telephony circuits required to deliver Interface's remote alarm monitoring and managed IP services. After Vertek delivers the physical circuits, Interface Security Systems (ISS) will dispatch its technicians to customer locations to install the cameras and other security and IP data equipment to enable remote monitoring of customers from the Interface state-of-the-art UL Listed Secure Operations Center.

"Because the integrity of the Streaming IP video, critical business processes and telemetry circuits are critical to our business, we can't afford to have any issues in the ordering, installation or operation of these circuits," said Mike McLeod, President, Interface Security Systems LLC. "When you are installing thousands of security applications across multiple locations, the telephony piece can be a major hold-up if not done properly. Vertek has been able to step in and expertly handle the circuit set-up to ensure that everything goes smoothly and remains on schedule."

In order to link customers on the Interface private managed network, Vertek must deal with the complexity and different processes of ordering from the numerous telecommunications carriers involved across the US. A franchise chain store or restaurant, for example, could have thousands of locations across the nation, all of which need communications connectivity. The circuits used include DSL, Cable, T1 or a wireless broadband connection, depending on what is available locally. Vertek follows each order through circuit turn-up and first invoice whether it is for the smallest residential customer or a Fortune 500 company.

"We are pleased to partner with Interface Security Systems LLC, an innovator and leader in Managed IP Services, to efficiently deliver the appropriate network connectivity to their customers," said Brad Soutiere, President & Chief Operating Officer, Vertek Corp. "Our collaboration is a great example of outsourcing a business process like On-Demand Engineering to a trusted partner who understands that domain well and who can deal with all of the complex issues of circuit ordering so that each partner can focus on doing their best job in delivering on their core business model."

About Vertek Corporation

Vertek Corporation, founded in 1988, is a leading provider of end-to-end business process outsourcing, business consulting, and managed business assurance offerings that allow communication providers to reduce costs, improve customer experiences, grow revenue, and ultimately improve profitability. Vertek specializes in Business Assurance, Financial Assurance and Partnership Assurance, Network Migration, Complex Order Management and Provisioning, and Process Design & Optimization. As an independent professional services company, Vertek combines extensive telecommunications expertise in both legacy and next generation environments with leading edge information technology to immediately deliver significant value as an extension of the client team. Located in Chatham, NJ and Colchester, VT, Vertek also provides communications service providers with flexible outsourced managed services that are highly customer focused and less expensive to deploy and operate than anything that could be accomplished internally. For additional information visit www.vertek.com.

About Interface Security Systems

Interface Security Holdings Inc. is one of the nation's largest providers of electronic security solutions and managed IP services. Currently serving over 100,000 subscribers Interface is recognized as a leader in technology and the only nationwide provider of bundled electronic security solutions and IP business applications, including digital voice, for enterprise, business and residential customers over a secure private managed broadband network. Interface connects and protects customers from coast-to-coast ranging from homeowners and small businesses to large multinational Fortune 100 corporations. Unlike other Broadband service providers and IP integration companies, Interface does not use the public Internet to transport sensitive data, but a secure, privately owned, managed network. For additional information visit http://www.interfacesys.com/index.html

Contact Information

  • For further information contact:
    Cathy Clarke
    CNC Associates
    508-833-8533
    Email Contact