SOURCE: Net Optics

Net Optics

Net Optics

August 20, 2013 08:00 ET

Leading Telecommunications Carrier Brightlink Communications Chooses Net Optics Director Pro to Improve Monitoring Visibility, Raise Performance Levels and Control Costs

Voice and VoIP Provider Relies on Director Pro for Precision Call Monitoring and Diagnostics -- Achieving Superior Quality of Service to Sustain Customer Loyalty and Competitive Advantage

SANTA CLARA, CA--(Marketwired - Aug 20, 2013) - Net Optics, Inc., the leading provider of Total Application and Network Visibility solutions, today announced that its Director Pro, advanced Network Packet Broker (NPB) and Monitoring Access Switch was chosen by leading telecommunications carrier, Brightlink Communications, to help manage soaring bandwidth demands and maintain consistently high Quality of Service (QoS) -- a key determinant of customer satisfaction and market success. 

Brightlink Communications processes 7.5 to 8 billion voice minutes per year and monitors all of it, at all times. The company turned to Net Optics Director Pro because it needed a robust solution to handle the demands of soaring Internet and IP data. Director Pro enables Brightlink to filter signaling information from its network and send it directly to monitoring resources without having to send RTP streams, which would consume far more costly bandwidth and resources.

"Director Pro lets us capture 100 percent of calls on the network by filtering out traffic based on SIP signaling and RTP Media," said Joe White, VP of Operations, Brightlink Communications. "Net Optics Director Pro allows us to pull only the data that is critical to understanding call flows and providing network operations team what it needs for trouble shooting. By 'peeling' off the signaling only, we are able to monitor 100% of all calls in the network and reduce the bandwidth hitting the monitor from 20Gbps to 1."

Another major advantage is Director Pro's ability to filter by specific network, allowing Brightlink to monitor calls from a certain carrier or customer by deploying Deep Packet Inspection (DPI) for a high degree of granularity and specificity. Using DPI, Director Pro can filter for desired IP information and send only that data to the monitoring tool for examination.

"Now we can customize and shape the information being monitored to an unrivaled degree -- as opposed to looking at all packets all of the time, we can now drill down to specific customers and regions of the country efficiently," said White. "That gives us the best value for our tool investment. We're already seeing the wisdom of our choice across the entire organization. Our call monitoring solution relies on Director Pro, which gives us unprecedented flexibility for segmenting and shaping the data that we monitor from our customers both over the Internet, our own advanced IP backbone and our IP peering network."

About Brightlink Communications

Brightlink Communications is a leading telecommunications carrier based in Atlanta, Georgia. Brightlink services an extensive portfolio including Cable, LEC, CLEC, and Wireless providers as well as large enterprise customers specializing in telecommunications products or services. Through its extensive IP and TDM voice network in the US, Brightlink has been able to deliver the highest quality voice termination, origination and interconnection services to its customers on demand through its Carrier Cloud platform. The market has responded as Brightlink customers and volumes have increased to over 7 billion minutes per year. 

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About Net Optics, Inc.
Net Optics is the leading provider of Total Application and Network Visibility solutions that deliver real-time network intelligence for peak performance in network monitoring and security. As a result, businesses achieve the scalable end-to-end visibility they need to optimize network performance of physical, virtual and private cloud environments, and remote branch offices. More than 8,000 enterprises, service providers and government organizations -- including 85 percent of the Fortune 100 -- trust Net Optics' comprehensive plug and play family of application-aware NPM, Network Packet Broker, Virtual/Cloud and Visibility Management System (VMS) solutions to deliver immediate results and quick time to value through an easy-to-use interface. Net Optics maintains a global presence through leading OEM partner and reseller networks.

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