SOURCE: StayinFront

StayinFront

October 22, 2009 04:00 ET

Leading U.K.-Based Telecommunications and Utility Firm Expands Deployment of StayinFront CRM Across European Operations

Euphony Communications Integrates StayinFront CRM 11 Into Sales, Customer Service and Financial Systems

LONDON--(Marketwire - October 22, 2009) - StayinFront, Inc., a leading global provider of CRM and decision support solutions, announced today that Euphony Communications, a well-established telecommunications leader, has fully deployed the latest version of its flagship product, StayinFront CRM 11 across their European offices.

Euphony initially launched StayinFront CRM 11 in its Benelux operations. Building on that success, including the pace at which the solution supported the varied business requirements and organizational growth across their range of services, Euphony has adopted StayinFront CRM 11 as the platform for sales and customer service management throughout their operations.

Euphony's core business is the resale of land line (CPS) telephony, Internet access (dial-up and ADSL), pre- and post-paid mobile, and energy services, such as gas and electricity. The company focuses on residential consumers and the small business sector with highly configurable products across eight European countries: Ireland, U.K., Belgium, Netherlands, Germany, Spain, Portugal and the Czech Republic.

To fully leverage the application across the enterprise, StayinFront CRM 11 has been integrated with Euphony's back-office systems that manage provisioning, billing and finance.

"Euphony benefits from StayinFront CRM 11's flexible, uniquely layered architecture that allows a business model to be created once and deployed across multiple platforms in an enterprise. StayinFront CRM 11 also combines CRM and analytics into one powerful system that makes all critical business intelligence data readily accessible, without the monetary investment and time requirements of configuration," commented Nigel Huxtable, vice president, Sales EMEA of StayinFront. "We are pleased to expand the relationship with Euphony and broaden the implementation of StayinFront CRM11 across their European ventures."

ABOUT STAYINFRONT

For over 20 years, StayinFront has been a global leader in the development, delivery and support of leading CRM and decision support tools. From new products such as Edge and Web Detailing to the full suite of online and offline solutions, StayinFront's innovative technology helps increase sales force effectiveness while delivering robust performance and flexibility. On-demand or on-premise, StayinFront provides the rich functionality, fast deployment and easy to use tools that your teams need to sell more and manage better.

StayinFront has been chosen globally as a strategic partner by many of the world's top life sciences, consumer goods, financial services and business-to-business companies and StayinFront solutions have been implemented in over 65 countries in 25 languages.

Headquartered in Fairfield, New Jersey, StayinFront has offices in Illinois, the United Kingdom, Ireland, India, Australia, Singapore and New Zealand. For more information, visit www.stayinfront.com.