SOURCE: Author Mark Graban

Author Mark Graban

June 25, 2012 09:18 ET

Lean Healthcare Expert, Mark Graban, Releases New Book on Engaging Front-Line Staff in Sustainable Continuous Improvements

SAN ANTONIO, TX--(Marketwire - Jun 25, 2012) - Lean healthcare expert, Mark Graban, announced today the launch of his new book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, co-authored with Joseph Swartz.

"Healthcare organizations are under incredible pressure to improve quality and reduce costs," said Graban. "Kaizen, as a methodology, provides a way to engage front-line staff and leaders so they are more fulfilled through the improvement of their work, providing the best possible patient care."

Over the past seven years, Graban has worked in dozens of healthcare facilities to help implement lean practices. Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or "Kaizen," for healthcare professionals and organizations.

Healthcare Kaizen shares some of the methods used by numerous hospitals, including Franciscan St. Francis Healthcare, where changes were made to save about $2 million a year, as well as improvements to quality, patient safety, patient satisfaction, and staff engagement. Most importantly, the book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organization-wide program.

All of the examples in the book were shared by leading healthcare organizations, with many full-color pictures and visual illustrations of Kaizen-based improvements that were initiated by chief operating officers, nurses, housekeepers, and other staff members at all levels.

Published by Productivity Press, Healthcare Kaizen is a 408-page paperback that retails for $59.95. Editorial copies are available upon request or consumer copies may be purchased by visiting

For more information, please visit

Mark Graban
is the author of the Shingo Award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. He is also the founder of and Chief Improvement Officer of KaiNexus, a software startup. With a background in engineering and manufacturing, Graban has worked exclusively in healthcare since 2005 where he applies "lean" and Toyota Production System principles to improve quality of care and patient safety, to improve the customer/patient experience, to help the development of medical professionals and employees, and to help build strong organizations for the long term. For more information, please visit

Contact Information

  • For more information, please contact:
    Betsy Roberts
    Jason Kirshner
    RMS Public Relations
    (for Mark Graban)
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