The Royal Canadian Legion

The Royal Canadian Legion

December 17, 2013 15:00 ET

Legion Awarded Outreach and Visitation Initiative Contract by VAC

OTTAWA, ONTARIO--(Marketwired - Dec. 17, 2013) - The Royal Canadian Legion Dominion President, Gordon Moore, is pleased to announce the Legion has been awarded the Outreach and Visitation Initiative contract from Veterans Affairs Canada. This contract helps ensure Veterans receiving long-term care can provide feedback that is used to enhance programs and services.

The Royal Canadian Legion is well qualified to meet the requirements of this outreach and visitation initiative. "As the only Veterans organization in Canada with a national infrastructure, the Legion is well positioned to administer a program of this size and scope with reliable, screened and trained volunteers," said Moore. "The existing and well established relationship between the Department and the Legion, coupled with the Legion's network of volunteers, who have previous experience in visiting Veterans in long term care facilities, will ensure an efficient and cost effective approach to this contract," he added.

Veterans Affairs Canada currently supports more than 8,700 Veterans in approximately 1,750 facilities and does not have the available resources to conduct visits with a large number of Veterans in long term care without a contractual agreement in place. This contract will allow the Government to use The Royal Canadian Legion volunteer network to visit on an annual basis, approximately 4,000 of the over 8,000 Veterans who are receiving financial assistance from the Department for long term care.

This new initiative will facilitate face to face visits with Veterans, providing them with an opportunity to have a conversation and social visit with a volunteer and to raise concerns or identify needs that might be addressed by VAC. The value of this new initiative to meet with a Veteran in a facility cannot be understated according to Gordon Moore. "Our volunteers have visibility into the facility and can hear, see and smell the environment. They are the boots on the ground." He adds that "the capability of this initiative ensures that no matter where a Veteran is located a visit will be conducted at a very low cost to the Department."

While the Legion visits Veterans in facilities as part of individual Branch outreach programs, these visits do not include a proactive and formal visit and monitoring of the veteran's needs, which is the Federal Government's responsibility.


Established in 1926, the Legion is the largest Veterans' and community support organization in Canada with more than 320,000 members. Its mission is to serve all Veterans including serving Canadian Armed Forces and Royal Canadian Mounted Police members as well as their families, to promote Remembrance and to serve our communities and our country.

The Legion's Service Bureau Network provides assistance and representation to all Veterans regarding their disability claims, benefits and services from Veterans Affairs Canada and the Veterans Review and Appeal Board. In communities across Canada it is the Legion that perpetuates Remembrance through the Poppy Campaign and Remembrance Day ceremonies. With more than 1, 460 branches, the Legion supports programs for seniors, Veterans' housing, outreach and visitation, youth leadership, education, sports, Cadets, Guides and Scouts.

We Will Remember Them.

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Contact Information

  • Bruce Poulin
    Dominion Command
    The Royal Canadian Legion
    (613) 591-3335 ext. 241
    cell: (613) 292-8760