SOURCE: Trunity


August 16, 2011 13:57 ET

Liberty PlugIns Eco Friendly Company Chooses Trunity Connect Content Management Software Platform for a Secure an All in One Partner, Distributor and Customer Support Portal

NEWBURYPORT, MA--(Marketwire - Aug 16, 2011) - Liberty PlugIns, a technology company focused on developing and deploying systems that enable the use of the Electric Vehicle (EV) charging system, chooses Trunity Connect content management software for their support and training portals. As the number and popularity of electric vehicles rises rapidly in United States and around the world, Liberty PlugIns sought a scalable solution to meet its demand of growing customers, partners and distributors.

With the assistance of Trunity Connect, Liberty can lower their customer support costs by having secure, data readily available 24/7 such as manuals, training material, surveys, white papers, forums, and event calendars; all while remaining interactive by utilizing forums and social media.

Chris Outwater, CEO of Liberty PlugIns, is elated that his marketing and technology team have selected Trunity Connect explaining, "Our partners, distributors and customers have been asking for a platform or central repository where we could effectively and efficiently communicate information about trends, new best practices and use cases, and success stories. We were finding our website wasn't efficient. Customers, distributors and partners need access to relevant information and the ability to share that information, or they will go somewhere else for their business. Trunity platform is very robust; we can now feel confident that our customers, distributors and partners can easily sign into a secure portal and dialogue with one another about EV technology. A company like ours needed a platform to organize content in one place where we can interact with customers. The bonus is that we really like the fact we don't need a web developer, an IT resource, or anyone technical. If we want to make a change, we do it on the fly."

Joakim Lindblom, Ph.D., President, Chief Technology Officer for Trunity, Inc, is pleased to have secured an early stage growth company such as Liberty on the Trunity Connect platform. "The EV space is new. Information about the EV industry can change weekly. Liberty is forward thinking in their approach by selecting a secure content management platform to communicate with customers in real-time. Every customer matters. Delivering organized content for a very technical solution is paramount to customers getting what they want, when they want it. Liberty gets that with Trunity Connect."

About Trunity
Founded in 2009, Trunity has transformed how knowledge is captured and shared between companies and their customers, creating a new level of customer engagement, satisfaction and loyalty.

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    Trunity Inc.
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