SOURCE: LiteScape

June 12, 2006 09:00 ET

LiteScape Announces Successful VoIP Application Deployment at Needle & Rosenberg, P.C.

Prominent Intellectual Property Law Firm Using LiteScape VoIP Applications to Capture Additional Revenue

SILICON VALLEY, CA -- (MARKET WIRE) -- June 12, 2006 -- LiteScape Technologies, Inc. (www.litescape.com) today announced that Needle & Rosenberg, P.C. (www.needlerosenberg.com) has purchased and deployed LiteScape's VoIP applications for the legal vertical market to automate their call tracking and billing processes to clients. The solution has been deployed in multiple locations to all employees including the firm's headquarters in Atlanta, GA and offices in San Diego, CA. Needle & Rosenberg is one of the largest intellectual property law firms in the Southeast and offers a broad range of services including patents, trademarks, copyrights, trade secrets, licensing and litigation in these areas.

"In the process of upgrading our telephone system, we needed a product that would allow us to track long distance calls by client matter numbers," said Rod Ochs, director of information technology at Needle & Rosenberg. "Because we use Alpha characters in our matter numbers, we asked LiteScape to make modifications to their existing application to sync up with our existing code system. Thanks to this customization, it's now really easy to enter client matter codes. The system allows us to quickly search and we save time in finding numbers."

"Our flexible solutions allow customers to quickly customize their VoIP applications," explains LiteScape's Rod Hamlin, executive vice president of sales and marketing. "This flexibility and automation is what makes LiteScape's solution for the legal vertical the most widely deployed VoIP call management system by legal and professional services firms." LiteScape's collaboration solutions also include OnCast Directory, which gives legal professionals the ability to search and dial across multiple sites and view Presence availability before making a call. Collaboration is simplified with a one-click feature to initiate or join a conference call. OnCast Directory can also be used to broadcast to individuals or groups for multi-media training to increase productivity, or to send emergency alerts and create a safer work environment.

Rod Ochs adds, "The user interface makes it very simple to use. Once you find and use a matter code, it 'learns' it for future use and is easily accessible again." With LiteScape, the process of tracking calls is automated and integrates with existing accounting systems. All calls are tracked and billed and manual reconciliations are eliminated, thus capturing lost revenue and saving time in the process.

In additional to its legal solution, LiteScape offers a full line of solutions for the retail, government, financial, healthcare, and education verticals, which are delivered quickly with proven ROI. These solutions enable secure, real-time collaboration comprised of voice, data, and image streams that can be coordinated and simultaneously delivered to various IP devices. For example, with the push of a single button, users can invite and join participants to on-demand teleconferences, videoconferences or web-collaboration meetings from their desktops, IP phones and wireless devices, automating and simplifying what is normally a cumbersome process.

LiteScape markets its products globally through reseller relationships and strategic partnerships with Bell Canada, Cisco, and Avaya. The company's VoIP solutions are relied on by hundreds of organizations in a broad array of industry segments to increase the value of enterprise-wide IP deployments.

About LiteScape Technologies

LiteScape enhances the value of IP-based networks through secure, personalized collaboration and communication. By communications-enabling telephones with interactive voice, text and image capabilities, LiteScape solutions improve business processes, employee productivity and the customer experience. The company's products provide VoIP Collaboration solutions for personalization (converged CRM) and security (identity management). LiteScape markets its products globally through value-added resellers and strategic partners including Bell Canada, Cisco, and Avaya. Headquartered in Redwood Shores, California, LiteScape is privately held and funded by top tier investors. For additional information, please visit www.litescape.com or email info@litescape.com

Contact Information

  • Contact:
    Jason Mandell and Melissa Biles
    LaunchSquad
    415-625-8555
    Email Contact

    Sally Baggett
    Director, Marketing Communications
    LiteScape Technologies, Inc.
    650-292-0322
    Email Contact