SOURCE: LiveOffice Corp.

May 15, 2007 09:15 ET

LiveOffice Cuts Oversight Time for Emails by 95%

Updated Reporting Package Improves Corporate Office Oversight & Workflow

TORRANCE, CA -- (MARKET WIRE) -- May 15, 2007 -- AdvisorMail, the division of LiveOffice Managed Messaging Services focused on financial services companies, today announced the availability of an updated package of web-based management reports that streamline compliance department workflow and improve productivity levels for large organizations required to review their electronic messages in accordance with regulatory requirements.

Existing clients indicate that AdvisorMail's updated reporting capabilities have reduced auditor oversight time by 95%, transforming their traditional, half-day audit process into a virtually instant activity. The latest features provide information on relevant message activity by regional office, auditor and end user to facilitate audit preparation, auditor performance reviews and compliance risk identification. Approved personnel in the corporate office have the ability to customize each report according to time period, regional office, auditor or archive user. All reports, which can be printed or exported to a spreadsheet, provide supervisors with a real-time snapshot on compliance oversight activities related to the daily volumes of emails and IMs that flow in and out of their organization.

"The vast majority of the nation's independent broker-dealers trust LiveOffice to provide them with best-of-breed email archiving, compliance and eDiscovery capabilities that improve corporate productivity, while meeting stringent regulatory requirements," said Asma Ghobriel, customer relationship manager for the AdvisorMail division. "AdvisorMail's updated reporting capabilities are a value-added service for our large clients and enable them to directly respond to NASD's increased scrutiny of firms' email review processes at both the field and corporate levels."

AdvisorMail's new management reports respond to the unique needs of organizations with multiple compliance auditors. The new suite provides views of the following email compliance functions:

--  Archive Activity - These reports summarize email archive activity at
    the regional office level and provide detailed information on message
    volumes throughout the organization. They also aggregate information on the
    status of each email (reviewed, compliant, etc.) in the system and give
    percentages on the total number of messages assigned to and/or awaiting
    review by the compliance department.
--  Auditor Activity (including login activity) - These reports serve as a
    productivity management tool, providing reviewers with an effective method
    for managing their workload. They also help to streamline compliance
    workflow in busy departments where electronic record volume is
    exceptionally high, while improving overall productivity levels.
--  Email Activity - These reports alert auditors to an individual user
    whose email content is exposing the broker-dealer to unnecessary liability
    and also help to flag repeat offenders.
LiveOffice's AdvisorMail meets all regulatory requirements for the proper handling of emails, attachments, Bloomberg messages and IMs. Used by 65% of the nation's top independent broker-dealers and hundreds of registered investment advisory (RIA) firms, AdvisorMail aggregates all inbound, outbound, internal messages and attachments in an easily searchable database and provides search and retrieval (eDiscovery) capabilities that help organizations comply with SEC, NASD, and NYSE regulations related to electronic records management.

About LiveOffice:

LiveOffice Managed Messaging Services is a leading provider of email archiving, instant message archiving, anti-spam, antivirus, compliance and eDiscovery solutions for businesses. These services ensure the integrity of emails and IMs, simplify the discovery process, and help companies protect themselves against the risk and expense of lost or misplaced electronic messages. LiveOffice also helps organizations comply with statutory, regulatory, legal and industry-specific mandates. Founded in 1998, the company serves a premier roster of clients including Fortune 500 companies, processes and protects millions of messages each day, and has a customer retention rate of over 98%. For more information, contact 1.800.251.3863 or visit

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