November 24, 2005 08:00 ET

Local E-Media Company Launches Personalized Interactive Concierge Service for Shopping Centers

NDR Installs First i-Concierge Terminal at Crossroads Bellevue

BELLEVUE, WA -- (MARKET WIRE) -- November 24, 2005 -- NDR, an e-media company, today announced the launch of its first interactive concierge service at Crossroads Shopping Center in Bellevue, Wash. NDR i-Concierge™ is a personalized and fully interactive concierge service that helps consumers find exactly what they need at shopping centers.

"Unlike the current static mall directories that exist today, NDR i-Concierge™ will radically change the shopping experience for consumers and help mall owners build customer loyalty while increasing sales," said Jeff Nellans, president and CEO, NDR. "Consumers will be able to learn about sales and promotions at their favorite stores, view movie trailers and find out more about local events. Mall owners will have the ability to easily update tenants' information, mall events, promotions and coupons and advertisements."

NDR has installed three NDR i-Concierge™ terminals at Crossroads Shopping Center and has plans to install additional terminals both locally and nationally early next year. Current features include facility wayfinding and navigation system, dynamically generated, animated routes to destinations, integrated promotions and printed coupons, movie times and trailers, music and local event print outs, restaurant menu display and news/weather/traffic feeds. Additional features, available early next year, include purchasing movie tickets and mall gift cards, customer loyalty registration, search engine, advertising console and RFID technology.

"NDR has created a fun, innovative and intuitive interactive way to get information -- it is especially appealing because it provides necessary information while at the same time enhancing the customer's shopping experience," said Ron Sher, managing partner, Crossroads Bellevue. "People seem to be intrigued with the new terminals -- they have been checking out promotions and coupons and browsing everything from movie times to local events."

Crossroads shopping center is located at: 15600 NE 8th

About NDR

NDR is an e-media company that radically changes the overall shopping experience for customers, while helping mall owners build customer loyalty and increase revenues. Unlike static mall directories, NDR i-Concierge™ is the industry's first personalized and fully interactive service to help consumers find exactly what they want at shopping centers. NDR is privately held and is headquartered in Bellevue, Washington. For more information on NDR, visit:

Contact Information

  • Media Contact:
    Minou Nguyen
    MN PR, Inc.
    Phone: 206.270.9733
    Mobile: 206.779.4559
    Email Contact