LONDON, ON--(Marketwired - November 22, 2016) - Metropolitan Maintenance is a 5 year Consumer Choice Award winner in the category of Janitorial Services in the region of London. The company has been in business since 1980 and is London's leading janitorial services provider. The following is an exclusive interview between Mark Malerba and Consumer Choice Award.
QUESTIONS & ANSWERS...
Q: WHAT DOES IT MEAN FOR YOUR COMPANY TO BE VOTED BY CONSUMERS AS YOUR CITY'S BEST?
A: It is a great honour to be voted the best in our industry. Moreover, to receive this award five years in a row makes it that much more special.
Q: WHAT SETS YOU APART FROM YOUR COMPETITORS?
A: It is the combination of our hands- on, experienced and proactive management team along with our loyal, dedicated and hard- working staff.
Q: HOW WILL WINNING THIS AWARD AFFECT THE WORK YOU DO MOVING FORWARD?
A: Winning this award five years in a row boosts staff morale and motivates us to continually strive to achieve our best.
Q: BUSINESSWISE, WHAT IS YOUR NEXT BIG STEP?
A: Five years ago, we moved to a new location, double in size of our previous home. Now, once again, due to the tremendous growth that we've achieved, we are evaluating a site expansion.
UP CLOSE & PERSONAL...
BUSINESS MOTTO... If you try to jump to the top, you'll likely fall. If you take it step by step, you'll go farther than you've ever imagined.
LOVE ABOUT MY JOB... Despite having defined roles and responsibilities, you naturally wear many hats in a family business, which makes every day unique and exciting.
LEARNED ON THE JOB... It is important to empower your staff to make decisions as this will increase accountability and enable them to grow both personally and professionally.
DAILY, I TRY TO... Complete at least one task on my "to-do" list. Although, each time a task is completed, it seems like two more get added to the list! :)
WHILE NOT WORKING... Spend time with my family. As busy as life can be, family is always the number one priority.
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