Louisiana's Shreveport Area Transit System (SporTran) Selects RouteMatch Software to Help Expand Ridership Services


SHREVEPORT, LA and ATLANTA, GA--(Marketwire - Dec 19, 2012) - The Shreveport Area Transit System (SporTran), serving the cities of Shreveport and Bossier City, Louisiana, is implementing RouteMatch's end to end intelligent transportation technology platform as the foundation for their paratransit services operations. The transit agency plans to use RouteMatch's technology to achieve operational efficiencies, save costs, and to support future health and human service transportation infrastructure for regional coordination. 

"We liked that RouteMatch has comprehensive technologies that can be used in different ways. We spoke with numerous transit agencies and chose RouteMatch due to the company's reputation. Because of the flexibility of RouteMatch to build upon our system, we are now able to try things we haven't done before," says Valerie McElhose, General Manager, SporTran. "Our community trusts us and depends on us. We are confident that we now have an efficient, cost-effective tool in place that allows us to enhance the services we offer our riders and further build a robust transit system for our community."

Closing service gaps and encouraging more riders to use SporTran's services are key strategic goals for the agency. Serving a population of over 200,000, the agency operates 20 paratransit vehicles, as well as 49 fixed route buses covering 16 routes a day.

SporTran is implementing RouteMatch's integrated mobile data devices for automated vehicle location and communications, and software for scheduling and dispatching, route optimization, billing and reporting. In addition, the agency will be utilizing RouteMatch's automated passenger notification tools to keep riders informed of their pre-scheduled rides and conveniently facilitate cancellations and alerts such as schedule changes or weather or emergency conditions through phone, text or email. 

These technologies can be extended as the agency grows. As a recipient of a recent Veteran's Transportation Community Living Initiative (VTCLI) grant, SporTran plans to establish a one-click, one call center, and maintain automated vehicle location and trip tracking information on all vehicles.

"SporTran is an agency with a strategic approach to transportation services and management and a staunch commitment to improving rider experience," said Tim Quinn, Executive Vice President of RouteMatch Software. "We are proud to partner with them and look forward to helping them continue to build out their services. They are a fine example of using technology in a smart, efficient way."

About SporTran

SporTran services the cities of Shreveport and Bossier City, Louisiana. SporTran has a reputation for safe, reliable service. Mass transit service to the area has been in continuous service for 125 years, with work stoppage occurring only once during a two-week strike in 1957.

Today, SporTran sports a fleet of over 50 modern buses equipped to handle all passengers, including those with disabilities. Our newest buses are equipped with the latest emission reduction systems and include dual-fuel (Hybrid) buses. In 2010, SporTran placed in service the first buses powered by Compressed Natural Gas (CNG). SporTran plans to replace all buses with CNG vehicles.

About RouteMatch Software

RouteMatch is the leading provider of end-to-end transit ITS software and innovative passenger and vehicle technology solutions. The company is headquartered in Atlanta, GA and works with more than 500 transit agencies across the U.S. and internationally, providing quality software and customer service. Partnering with public and private sector passenger transportation providers, the company's products address routing, scheduling, dispatching, billing, reporting, fixed route, CAD/AVL, paratransit and fixed route integration, traveler information services, fleet management, mobility management, and more. Additional information about RouteMatch's ITS technologies are available at www.routematch.com or by calling RouteMatch toll-free at (US) 1-888-840-8791.

Contact Information:

Media Contact:
Brooke Phillips
RouteMatch Software
E:
P: 404-253-7839