Kool Pak LLC

January 22, 2015 08:00 ET

LTL Transportation Leader Kool Pak Announces Quality Assurance Department

PORTLAND OR--(Marketwired - Jan 22, 2015) - A leading temperature-controlled LTL transportation service provider, Kool Pak LLC, announced the development of the Kool Pak Quality Assurance (QA) Department. The creation of a dedicated QA team reinforces Kool Pak's commitment to process control, procedural documentation and continuous improvement in their transportation and logistics operations. Kool Pak provides temperature-controlled LTL and TL transportation, warehousing, distribution and logistics services throughout the U.S. and Canada.

The QA Department will be headed by Katie Royce as Director of Quality Assurance, who brings over ten years' experience at Kool Pak to the position. Wade Palmer, Chief Financial Officer, notes, "Because of her tenure, Katie is familiar with most aspects of our business and is skilled in developing procedures that protect our customers' freight. We expect her abilities will allow us to maintain our reputation as the frontrunner in temperature-controlled LTL transportation."

The QA Department also comprises long time Kool Pak employee Cheryl McCoy as Claims Manager, and Amanda Rocheleau, OSD Specialist. The team will manage the Keep it Kool® program, the company's proprietary claims prevention program. All employees participate in this LTL transportation industry-leading claims prevention program which touts a claims rate nearly twenty times lower than the industry average.

About Kool Pak LLC
Founded in 1968, Kool Pak maintains full service terminals in Clackamas OR, Seattle WA, Patterson CA, Ontario CA, and Langley BC. Based on their extensive industry experience, integrity, and superior customer service, Kool Pak provides comprehensive supply chain management solutions for a broad range of customers. For additional information, please visit

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    Kool Pak LLC
    Pam Dinsdale
    Vice President Sales
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