SOURCE: Mariner


September 13, 2010 11:00 ET

LUS Places Trust in Mariner's Solution for Service Assurance Monitoring on Their Fiber TV Service

xVu™ Ensures Service Quality for TV on LUSFiber

LAS VEGAS, NV--(Marketwire - September 13, 2010) -  Fiber to the Home (FTTH) Conference -- Lafayette Utilities System (LUS) today announced the deployment of Mariner's xVu service assurance solution as a key component of delivering high quality TV service as part of their LUSFiber offering.

LUSFiber, the only 100% fiber optic network in Lafayette, is a clear indication of the focus and commitment by LUS to bringing high quality Video, Internet and Phone services to the community of Lafayette. As part of the LUSFiber rollout, Mariner's xVu service assurance product suite was selected to deliver quality monitoring for TV. "When we get a customer call on TV, the first place we go to is xVu," states Frank LeDoux, Engineering, Power and Communications Manager at LUS. "To be honest it has become a tool we cannot live without. Before our technicians leave a customer's home after a new TV installation, they check xVu to ensure the service is working, end to end," LeDoux added.

Key Facts

  • LUS delivers power, water, wastewater and telecommunications services to the citizens of Lafayette.
  • LUSFiber delivers leading edge technology to enhance the communications and entertainment experience of their customers. LUSFiber enables a range of service bundles for customers.
  • The LUS deployment represents the first implementation of xVu in an end-to-end fiber optic network.

Supporting Quotes

"LUS is an exciting opportunity, it is Mariner's first deployment with xVu in a full fiber network and access infrastructure," states Bob Justason, Chief Operating Officer of Mariner. "While fiber optics enables an amazing array of applications, the challenge of ensuring quality TV service and cost effective support operations remains. We are proud of our participation in the LUSFiber initiative and the trust they have placed in Mariner to support the team at LUS." 

About LUS

LUS, a department of the Lafayette Consolidated Government, serves the people of Lafayette, Louisiana. LUS offers its customers quality electric, water, wastewater and telecommunications services. Extending fiber all the way to customers' homes, LUS delivers a variety of TV channels, many in HD, high quality Internet and clear phone services and features through their LUSFiber service.

About Mariner

Mariner is a leading provider of innovative IP video solutions and technologies that deliver unique value to the expanding IPTV industry. Mariner's flagship TV care product, xVu, specializes on Next-Gen IPTV service monitoring. Mariner's architecture and toolset enables Service Providers to better assure the viewing experience, isolate troubles and guide cost effective resolution such as "Smart" truck rolls. Mariner's frostt platform delivers interactive TV, social networking and self-service capabilities to the TV in a highly compelling viewing experience. Come meet Mariner at FTTH 2010 - Meeting Room 14.

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