SOURCE: Rackspace Hosting

Rackspace Hosting

January 08, 2015 07:00 ET

Made-in-China.com Increases Website Traffic Over 2000 Percent With Rackspace

Cross-Border Ecommerce Company Relies on Rackspace to Host Its Website Globally

HONG KONG, CHINA--(Marketwired - January 08, 2015) - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Made-in-China.com, a global trade ecommerce company, has grown its website traffic over 2000 percent using the Rackspace Managed Cloud portfolio.

Made-in-China chose the Rackspace dedicated hosting solution as part of its managed cloud offering, meaning the company could have full control over its servers while also enjoying the highest levels of speed and performance. Plus, with Intensive® Support SLA, Made-in-China's servers are monitored and managed at all times, backed by 100 percent uptime guarantee and rapid responses by the team providing Fanatical Support®.

Made-in-China began working with Rackspace in 2006 and since then its website traffic has prospered, growing from 1-to-2 million when the company began to between 25-to-35 million today. According to Made-in-China, revenues have also increased from 43 million RMB annually in 2006 to approximately 500 million RMB a year today.

"As an ecommerce company that connects worldwide buyers with Chinese suppliers, it is critical that we provide a user-friendly and quality experience to our customers around the world," said Tao Yan, IT Manager, Made-in-China. "With our previous provider, there were many instances of downtime as well as a lack of real-time support. However, with Rackspace our experience has been completely different."

"We chose Rackspace for a variety of reasons, such as its dedicated server hosting services, its 24x7 customer service, known as Fanatical Support, and an experienced team capable of managing our IT smoothly and efficiently," added Tao Yan. "Because of the company's support, we've been able to focus on growing our business year-over-year, as opposed to investing our time handling IT issues, as we did with our previous provider."

In the eight years that Made-in-China has worked with Rackspace, the company's infrastructure has grown dramatically, from just two servers in 2006 to a total of 23 servers hosted in the U.S., as well as seven cloud servers hosted in Hong Kong.

The performance of Made-in-China's website has improved astronomically as well. This is especially visible in terms of latency, which has been slashed. Now, web pages load with increased speed, which enhances the all-important user experience.

"Rackspace's global footprint, especially in Europe and the U.S. where most of our traffic originates, puts us closer to our customers. As a result, page-loading times are extremely fast. Instead of waiting for a webpage to appear, our users around the world can enjoy satisfying, real-time web browsing experiences," said Tao Yan.

While Made-in-China is based in Nanjing, China, over 70 percent of Made-in-China's web traffic comes from overseas, meaning it needed a reliable hosting provider that could support its business globally.

"With more and more China-based companies expanding West, demand has spiked for stable and flexible hosting solutions that can manage traffic around the globe," said Ajit Melarkode, managing director, Rackspace Asia-Pacific. "With our global solutions and Fanatical Support team that provides round-the-clock, tailor-made service, westbound companies, such as Made-in-China, are turning to managed cloud providers more than ever before."

Made-in-China.com was developed by, and is operated by Focus Technology Co. Ltd. Focus Technology is a pioneer and leader in the field of electronic business in China. Founded in 1996, with the mission of enabling clients to drive cost down and increase sales and profits with effective web-based solutions, Focus Technology has helped many Chinese small-and-medium-sized enterprises compete in international trade, advance into new markets and meet the needs of their clients.

About Rackspace
Rackspace® (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each company the best fit for its unique needs -- whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Headquartered in San Antonio, Rackspace serves more than 200,000 business customers from data centres on four continents. It ranks #29 on Fortune's list of 100 Best Companies to Work For and #26 in the Sunday Times Best Companies. For more information, visit www.rackspace.com.hk

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer's configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting's Form 10-Q for the quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

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