SOURCE: Mahindra Satyam

Mahindra Satyam

August 16, 2012 08:30 ET

Mahindra Satyam Works With Microsoft to Modernize Department of Motor Vehicles (DMV) Licensing and Registration

Solution Allows State Governments to Improve Efficiency and Customer Service Without the Complexity, High Costs and Delays of Starting From Scratch

PARSIPPANY, NJ--(Marketwire - Aug 16, 2012) -  Mahindra Satyam, a leading global consulting and IT services provider, today announced the launch of the Motor Vehicle Enterprise Solution (MOVES) for modernizing Department of Motor Vehicles' business operations. MOVES addresses the needs of financially constrained state and local governments to move into the future with a proven software platform that not only delivers a better DMV customer experience but also reduces the risk of implementation. 

MOVES is based on Microsoft's Dynamics CRM, robust and flexible software that enables DMVs to:

  • Focus on DMV business rather than technical complexities of implementation
  • Enhance service delivery to citizens using multiple channels, leveraging the citizen-centric infrastructure of Microsoft Dynamics CRM
  • Use built-in features to get a 360-degree view of citizen relationships and consolidated view of all business functions
  • Provide comprehensive role-based security out-of-the-box and configurable to jurisdiction policies
  • Establish business processes upfront and execute them in the background easily and effectively
  • Reduce training time through a familiar user interface that looks and acts like Microsoft Office
  • Deploy a flexible, scalable and extensible solution that reduces cost of change and operations.

In many states, the DMV was the first government agency to embrace citizen-facing, computerized functionality, and today "jurisdictions often have a hard time keeping up with higher transaction volumes, delays and longer lines at the DMV office," said Arvind Malhotra, Senior Vice President, Strategic Accounts, Mahindra Satyam. "Our partnership with Microsoft has enabled us to develop a low-risk approach to modernize with the reliability and sophistication of an established software platform."

Andy Pitman, a director in Microsoft's Public Sector Industry Solutions organization, said, "Today's government IT solutions need to provide responsive services to citizens while balancing the financial realities of state and local governments. We are pleased to have Mahindra Satyam maximize the inherent value of the Microsoft Dynamics CRM platform, which will enable DMV agencies to enhance their service to licensed drivers and vehicle owners."

About Mahindra Satyam

Mahindra Satyam is a global business consulting and information technology services company leveraging deep industry and functional expertise, leading technology practices and a global delivery model to help businesses transform their processes and improve performance. The company's professionals excel in enterprise solutions, supply chain management, client relationship management, business intelligence, business processes, engineering and product lifecycle management, and infrastructure services, among other services.

The company has development and delivery centers in the United States, Canada, Brazil, the United Kingdom, Germany, France, Hungary, Egypt, United Arab Emirates, India, China, Malaysia, Singapore, and Australia and serves numerous clients, including many Fortune 500 organizations.

Mahindra Satyam is part of the USD 15.4 billion Mahindra Group. The Mahindra Group employs more than 144,000 people in over 100 countries and operates in key industries including tractors, utility vehicles, information technology and vacation ownership.

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Safe Harbor

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements contained herein are subject to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the forward-looking statements. Mahindra Satyam undertakes no duty to update any forward-looking statements. 

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