SOURCE: MaintenanceNet


September 09, 2014 11:01 ET

MaintenanceNet Customer Earns Computerworld Data+ Editor's Choice Award for Big Data-Driven Service Sales Initiative

Data Intelligence and Automation Fuel Sales, Profits and Channel Enablement for Leading Networking Manufacturer's Distribution and Reseller Partners

CARLSBAD, CA--(Marketwired - Sep 9, 2014) - MaintenanceNet, Inc., the leading provider of service revenue generation solutions, today announced that a key customer has earned a Computerworld Data+ Editor's Choice Award for harnessing big data to greatly improve channel enablement and channel sales and profits as part of a global service sales initiative. A Computerworld story detailing the big data deployment is available here.

The accolade was presented at Computerworld's 2014 Data+ Conference, held Sept. 7 - 9, 2014 in Phoenix, Ariz. MaintenanceNet's customer, a leading networking manufacturer, was one of 20 honorees singled out for this high-profile awards program, which identifies organizations that achieve exceptional business results with big data.

"The strategic use of data and analytics streamlined processes within our customer's service sales business, eliminating time-consuming steps and helping its distribution and reseller partners sell services more effectively, ultimately boosting their revenues and profits," said Kelly Crothers, vice president of global marketing for MaintenanceNet. "We're honored that Computerworld has recognized the value that this effort brings to our client's partner program and, on their behalf, we thank them for this prestigious recognition."

In embarking upon the big data program, the networking powerhouse started by focusing on data aggregation, enrichment and data management. Using MaintenanceNet's data intelligence services, the company was able to extract relevant information from disparate data sources and then cleanse and enrich the data, ultimately creating a single system of record and a viable data foundation to power an entirely new approach to renewal sales. Using this business intelligence, it provided its partners with accurate, qualified leads and then automated the service quote creation process for them using the MaintenanceNet AutoQuote™ solution.

With AutoQuote, service renewal quotes were sent to partners and direct to end customers via email 90 days in advance of service expirations. All quotes were branded with channel partners' logos and delivered monthly, incorporating up-to-the-minute pricing and reseller-specific discount models as well as a "buy now" button that offers easy one-click ordering.

"The Data+ Editors' Choice Awards honorees are not only innovative in their use of big data analytics, but also show real-world results and help establish best practices for other IT practitioners in a rapidly expanding technology area," said Adam Dennison, SVP, publisher, IDG Enterprise. "It's exciting to honor organizations that are effectively using data to predict business trends and monetize this information. We look forward to hearing more from these organizations as they lead discussions and share case studies with attendees."

For more information on MaintenanceNet and its complete line of products and service revenue generation solutions, visit, or follow MaintenanceNet on Facebook, Google+, LinkedIn and Twitter.

About MaintenanceNet
MaintenanceNet empowers the world's leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet's success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet's Service360® cloud-based platform and AutoQuote™ solution expedite and automate sales processes and provide a channel-friendly approach to service quoting, ordering and renewing. For more information, visit or call 866-699-7212.

MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.

Contact Information

  • Contact:
    Kelly Crothers
    MaintenanceNet, Inc.
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    Paula Johns
    MaintenanceNet Public Relations
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