SOURCE: MaintenanceNet


November 06, 2013 11:01 ET

MaintenanceNet Honored for Enabling Sales Channels in ITSMA's 2013 Marketing Excellence Awards

Successful Channel Enablement and Service Sales Automation Deployment for Value -- Added Distributor Comstor Earns ITSMA Recognition

CARLSBAD, CA--(Marketwired - Nov 6, 2013) - MaintenanceNet, Inc., the leading provider of service annuity solutions, is pleased to announce its Service360® Auto Quote deployment has been named a finalist in the category of "Enabling Sales Channels" for the ITSMA 2013 Marketing Excellence Awards. The solution was designed and implemented by MaintenanceNet to automate and improve service sales for value-added distributor Comstor and the distributor's worldwide channel partners.

As the leading marketing association for technology, communications and professional services providers, ITSMA honors marketing programs, campaigns and new initiatives that have achieved excellence worldwide through the 16th annual Marketing Excellence Awards program. Winners were announced at a special awards ceremony during ITSMA's 20th Annual Marketing Conference on November 5 at The Charles Hotel in Cambridge, Mass.

In selecting MaintenanceNet as a finalist, ITSMA judges stated that the company's "data-driven approach to automating the sales process for renewals delivers real business value through innovation." The Auto Quote deployment was recognized by ITSMA for improving sales effectiveness for Comstor, a Cisco-dedicated value-added distributor of category-leading unified communications, network infrastructure, data center and security solutions with a global network of specialty resellers. By teaming with MaintenanceNet, Comstor sought to streamline service sales across its global network with the goal of both generating profits and better serving customers.

"The initiative has been a success across the board and we're thrilled to have partnered with MaintenanceNet to earn this recognition," said Chris Fender, Director of Service Sales at Comstor. "MaintenanceNet provided us with a front-end sales platform -- customized to meet our partners' needs -- and branded as Comstor Click. The solution is specifically designed to automate complex sales processes, allowing resellers to capitalize on high-volume, low-dollar service sales renewals."

"Comstor broke new ground in service sales this past year with MaintenanceNet's cloud-based campaign management solution, which integrates automated quote creation and delivery into the overall sales process and extends to more than 20,000 Comstor resellers worldwide," said Kelly Crothers, VP of Marketing for MaintenanceNet. "It's an honor to be acknowledged by ITSMA for providing business value through service sales automation and channel enablement, and we share this recognition with our valued and well-deserving customer."

Designed to automate low-dollar, high-volume service and subscription renewals for manufacturers, distributors and resellers around the world, Auto Quote enables businesses to capture up to 100 percent of the service or warranty sales opportunity available to them. The solution ensures timely delivery of manufacturer-approved renewal quotes 30 to 60 days in advance of service contract expirations, streamlining processes through a low-touch, no-touch approach to service lifecycle management that results in substantial improvements in revenue and profits.

For more information on MaintenanceNet and its complete line of product and service annuity solutions, visit

About MaintenanceNet
MaintenanceNet empowers the world's leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet's success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet's Service360 cloud-based platform and Auto Quote solution expedites and automates sales processes, and provides a channel-friendly approach to service quoting, ordering and renewing. For more information, visit or call 866-699-7212.

MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.

Contact Information

  • Contact:
    Kelly Crothers
    MaintenanceNet, Inc.
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    Paula Johns
    MaintenanceNet Public Relations
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