SOURCE: MaintenanceNet

January 29, 2008 08:00 ET

MaintenanceNet, Inc. Web Seminar on Building a Better Service Business to Feature Ingram Micro VP of Services Justin Crotty

CARLSBAD, CA--(Marketwire - January 29, 2008) - MaintenanceNet, Inc., the leading provider of maintenance contract management services, today announced that registration is now open for a February 27, 2008 web seminar entitled, "The Broken Service Contract Ecosystem." Presented by Justin Crotty, vice president of services for Ingram Micro Inc. (NYSE: IM), and Scott Herron, CEO of MaintenanceNet, the webinar will provide attendees with valuable insight into the steps that they can take to build a successful and profitable service annuity business.

The presenters will offer case study perspectives from several of the world's leading technology manufacturers, highlighting the methods these organizations have used -- in collaboration with both MaintenanceNet and Ingram Micro -- to address the systemic gaps within their service businesses. Crotty and Herron will also discuss the fundamental flaws within the service contract ecosystem; and provide recommendations to attendees on overcoming these challenges in order to increase their registration rates, renewal and attach rates, and overall service contract revenues.

Who:  Scott Herron, CEO of MaintenanceNet, and Justin Crotty, VP of
      Services, Ingram Micro, North America

What: "The Broken Service Contract Ecosystem" web seminar

When: Wed., February 27 at 9 a.m. Pacific/12 noon Eastern

How:  Online registration for the live webcast is now available at
      Attendees will receive login instructions upon registration. An
      archived version of the event will also be available by request
      starting on February 28, 2008 via

About Ingram Micro

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves more than 150 countries and is the only global broad-based IT distributor with operations in Asia. Visit

About MaintenanceNet

MaintenanceNet is the leading provider of maintenance contract management services. The company's technology platform provides proven increases in overall profitability and revenue for manufacturers. MaintenanceNet's channel-friendly solutions automate and improve underlying data integrity, resulting in reliable customer information for registering and renewing service contracts. Using its online, interactive software as a service (SaaS) platform, MaintenanceNet provides the entire supply chain with a 360-degree view of their service contracts. The world's largest technology leaders -- such as Ingram Micro, Panasonic and Cisco -- turn to MaintenanceNet to achieve greater success in their service businesses. For more information, please visit or call 866-699-7212.

Contact Information

  • Contact:
    Kelly Crothers
    MaintenanceNet, Inc.
    Email Contact

    Paula Johns
    Paula Johns Communications
    Email Contact