SOURCE: MaintenanceNet, Inc.

November 17, 2008 08:45 ET

MaintenanceNet Selected to Launch One-Step Quoting Portal to Generate Faster, More Efficient Service Sales for Leading Solution Provider

On-Demand Platform Expedites Quoting and Ordering to Strengthen Customer Satisfaction and Retention

CARLSBAD, CA--(Marketwire - November 17, 2008) - MaintenanceNet™, Inc., the leading provider of extended warranty and maintenance contract management services, today announced that it has been selected by a leading solution provider to produce an on-demand portal that simplifies and expedites service quoting processes. Based upon the MaintenanceNet Service360™ technology platform, the recently launched portal has been designed to serve as an internal tool that enables the Fortune 1000 company's more than 400 sales agents to complete service sales quotes in minutes.

The MaintenanceNet platform works by eliminating tedious steps, such as manual entry on multiple systems, and by simplifying complex searches for service options, according to Scott Herron, CEO for MaintenanceNet. "With our single-click quoting features, a process that previously took 24 hours or more for this solution provider is now being completed in just a few minutes," said Herron. "Sales agents can leverage the MaintenanceNet platform to expedite transactions, while also delivering first-class service to customers."

The solution provider's sales agents can also use the portal to align the appropriate services with their customers' products. These agents contend with hundreds of thousands of products and services for each manufacturer they serve. They can now take advantage of the platform to simplify the complex process of identifying the best service choices for those products -- quickly, easily and accurately.

Based upon MaintenanceNet's Quote to Order™ module, which is a component of the comprehensive MaintenanceNet Service360 service contract management platform, the new portal was designed specifically to support the solution provider's service sales initiatives for a leading Fortune 100 networking manufacturer. It integrates seamlessly with the solution provider's own order processing system to further reduce the time required for sales agents to generate a quote. In addition, a built-in quote validation tool ensures that up-to-the-minute manufacturer pricing, along with profit margins and discount models, are incorporated into each quote.

About MaintenanceNet

MaintenanceNet is the leading provider of extended warranty and maintenance contract management services. The company's technology platform provides proven increases in overall profitability and revenue for manufacturers. MaintenanceNet's channel-friendly solutions automate and improve underlying data integrity, resulting in reliable customer information for registering and renewing service contracts. Using its online, interactive software-as-a-service (SaaS) platform, MaintenanceNet provides the entire supply chain with a 360-degree view of their warranty and service contracts. The world's largest technology leaders turn to MaintenanceNet to achieve greater success in their service businesses. For more information, please visit www.maintenancenet.com or call 866-699-7212.

MaintenanceNet, Service360, Registration360, Quote to Order and Campaign360 are trademarks or registered trademarks of MaintenanceNet Incorporated.

Contact Information

  • Contact:
    Paula Johns
    For MaintenanceNet, Inc.
    760/487-1799
    Email Contact