SOURCE: MaintenanceNet

July 14, 2008 16:21 ET

MaintenanceNet's Service360 Platform Drives Top- and Bottom-Line Service Revenue for Technology Supply Chain

Free, Downloadable Case Study Demonstrates How MaintenanceNet's Service360 Platform Improves Product and Service Lifecycle Management; Helps Customers Market and Sell More Services

CARLSBAD, CA--(Marketwire - July 14, 2008) - MaintenanceNet, Inc., the leading provider of extended warranty and service contract management solutions, is helping technology manufacturers and their channel partners improve lifecycle management practices in order to identify, engage and secure new and renewed maintenance service revenue. For a limited time, MaintenanceNet is offering free access to a downloadable white paper illustrating a new approach to lifecycle management that unlocks the full potential of service sales and marketing initiatives across the supply chain.

Access to the white paper, which details the benefits of MaintenanceNet's Service360™ platform for dynamic, 360-degree management of service contract lifecycles, is now available via the following link:

MaintenanceNet has also opened registration for a new web seminar series, "Sales Made Simple Through Effective Lifecycle Management," which commences on July 23. The web events will provide insight into new lifecycle management practices that grant organizations complete visibility into their service businesses, empowering both internal and external sales teams to attach more services, close more renewals and manage product and service lifecycles to increase technology refresh sales.

According to Scott Herron, CEO of MaintenanceNet, best-practice lifecycle management practices set the stage for dramatic increases in top- and bottom-line revenue. "The reality is that most organizations lack a complete picture of their product and service transactions. And without reliable customer information, it's nearly impossible to effectively re-engage with your installed base to close important follow-on sales that contribute significantly to revenue expansion," he said. "Our Service360 platform is equipped with features that facilitate further business growth and allow manufacturers, as well as channel partners, to gain the business intelligence they need to market and sell more products and services through complete lifecycle management."

Utilizing powerful data management techniques, MaintenanceNet unites multi-party data sources that exist across the supply chain, cleansing and transforming that data into relevant and usable sales and marketing information. The data is then securely presented via the Service360 platform to enable manufacturers, channel partners and end customers to manage and track the lifecycles of their products and services while also transacting products and services online. Supporting language translation and currency conversion, Service360 can be custom-branded for use locally and globally.

Additionally, Service360 offers on-demand solutions that meet the varied needs of the supply chain. Bundled with the Service360 platform is the Registration360™ module, which helps customers register more service contracts and uncover lost renewal opportunities. A transactional Quote to Order module is also available to quickly and easily create quotes, and renew and order new services. In addition, Campaign360™ allows marketing executives to execute effective marketing campaigns for follow-on product and service sales. More details on these services are included in the downloadable case study.

MaintenanceNet's Service360 platform is priced according to the scope of data integration services required for implementation. For more information, please visit or call 866-699-7212.

About MaintenanceNet

MaintenanceNet is the leading provider of extended warranty and service contract management solutions. The company's technology platform provides proven increases in overall profitability and revenue for manufacturers and channel partners. MaintenanceNet's channel-friendly solutions automate and improve underlying data integrity, resulting in reliable customer information for registering and renewing service contracts. Using its online, interactive software-as-a-service (SaaS) platform, MaintenanceNet provides the entire supply chain with a 360-degree view of their warranty and service contracts. The world's largest technology leaders turn to MaintenanceNet to achieve greater success in their service businesses. For more information, please visit or call 866-699-7212.

MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.

Contact Information

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    Kelly Crothers
    MaintenanceNet, Inc.
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    Paula Johns
    Paula Johns Communications
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