SOURCE: Mariposa Leadership, Inc.

August 06, 2008 18:56 ET

Management Consultant Diana McLain Smith to Be Featured Guest on Popular Leadership Forum, Wise Talk, on August 22, 2008

"Divide or Conquer" Author, Called "Intelligent, Riveting, and Useful," to Discuss Teams in Conflict

SAN FRANCISCO, CA--(Marketwire - August 6, 2008) - Diana McLain Smith, a 30-year veteran management consultant and "Divide or Conquer: How Great Teams Turn Conflict Into Strength" author will be the featured guest of Sue Bethanis, executive coach and Founder/CEO of Mariposa Leadership, Inc., on her popular leadership forum Wise Talk on August 22nd, 3pm (PT). Bethanis and Smith will discuss how teams in turmoil can be analyzed and influenced on the strengths of their relationships, how groups can anticipate and learn from conflict rather than be paralyzed by it, and how to use practical tools to move relationships past stuck points.

Smith is a partner at the Monitor Group, a global management consulting firm, and a founding partner of Action Design, a small firm specializing in organizational learning and development. For nearly three decades she's advised hundreds of leaders while doing research on teams, leadership, negotiation, and organizational change.

Bethanis offers the following tips on keeping up team morale during times of conflict and turmoil from above:

-- Don't let the situation above you affect your day-to-day management. Your team still needs your full engagement. Make it a point to visit each team member once every other day. Acknowledge your people's fears and keep them motivated on the tasks at hand.

-- Do let it out: use an executive coach or trusted friend in another organization to spill your guts. Rely on someone in your external support network to whine and complain to, so you can stay strong and positive for your team.

-- Don't go silent -- err on the side of over-communicating. The more you try to pretend nothing is wrong, the more team members will speculate and begin to create their own reality. Talk straight to your people, telling them as much about the decisions being made and the process as you can. Be clear and realistic, upbeat but not fake.

Susan J. Bethanis, Ed.D., is the Founder/CEO of Mariposa Leadership, Inc., author of "Leadership Chronicles of a Corporate Sage," and host of the popular leadership forum Wise Talk. Mariposa Leadership, Inc. offers premier executive leadership coaching services to the hightech, biotech, and cleantech industries. Click here for press releases, press kit, and press clips.

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