SOURCE: Stone + Company

February 13, 2009 17:45 ET

Managing the Emotional Intelligence Quotient -- EQ -- Makes Big Difference for Individuals and Organizations Alike, Writes Stone + Company in CEO Refresher

COHASSET, MA--(Marketwire - February 13, 2009) - EQ is more important than IQ in predicting success on the job, says an article in CEO Refresher Magazine by Elizabeth LaPierre, a senior consultant at Stone + Company.

Emotional intelligence quotient, or EQ, can have a bigger impact on job performance than traditional leadership skills, she writes. Emotional intelligence has been defined as "a fluid, social ability that explains how an individual recognizes, understands and manages emotions personally and with others."

While high EQ levels are important for salespeople, the data for scientists and technical professionals also points to emotional intelligence as a necessary performance element for success in these roles -- even more so than analytical thinking, LaPierre writes.

Everyone's had a boss with an abysmal EQ.

"Employees are more likely to stay with bosses who can successfully manage their emotions, meaning they understand the impact their emotions have on others. In other words, people don't leave jobs -- they leave managers," she writes.

Unlike IQ, individual and group EQ can be raised with coaching.

Companies that raise their collective emotional intelligence can gain many advantages, including increased innovation, more effective decisions, improved change management and ability to foster development under conditions of change, increased organizational morale, higher productivity and flexibility, faster integration with fewer delays, increased teamwork, fewer hiring mistakes, better retention and lower turnover.

LaPierre's article covers real-world success stories at the U.S. Air Force, L'Oreal and a large beverage company.

About Stone + Company

Management and strategy consulting firm Stone + Company turns fragmented strategic initiatives into a cohesive game plan for achieving superior results FAST. By partnering with its clients' leaders and executive teams, Stone + Company employs its unique Planned Advantage process to work quickly through core, systemic issues to identify paths to success. By developing and building upon strategic capabilities and leadership thinking, relationships and strategic development clarify and align. This creates sustainable success via a dynamic, elegant process designed to deliver rapid and effective results. Stone + Company has provided guidance and fostered great successes in such key areas as turnarounds, sustaining success, crisis management, team realignment and new team strategic development. For more information about Stone + Company, visit, or call 781.383.8383.

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