RICHARDSON, TX--(Marketwired - Jun 3, 2014) - Monolith Software, the leading provider of next generation, unified service assurance solutions, and its partner Eirteic today announced the first deployment of its AssureNow LTE service assurance solution. The AssureNow solution has been deployed at Manx Telecom to manage and monitor their entire network, unifying operations and workflows across all technologies, domains, and services.
As the leading communications solutions provider on the Isle of Man, Manx Telecom provides a wide range of fixed line, broadband, mobile and data centre services over multiple service platforms alongside its own IT operations environment. This makes front end service management a critical objective. In a shift towards a service-focus rather than a siloed approach, Manx Telecom needed a unified view of its infrastructure and services, a view that Monolith Software could provide at a lower total cost of ownership than they had achieved in the past.
"We need to rapidly deploy and monitor new services such as LTE," said Kevin Paige, CTO at Manx Telecom. "The AssureNow solution allows us to monitor and manage our products and services efficiently by providing a unified view of infrastructure and services which enables us to correlate service events across many different platforms. This supports us in providing a better level of service to our customers and we can quickly match resources to demand and quickly trouble-shoot issues. Monolith also provides Manx Telecom with an industry leading service management capability, providing a single, scalable and expandable management platform for our Service Operations team."
"We now have experience installing Monolith AssureNow in more than a dozen companies worldwide," said Patrick Buttimer, CEO of Eirteic. "In all cases the total cost of ownership has been significantly reduced and the time to deploy new services such as 4G LTE has been considerably improved."
For more information on Monolith AssureNow service assurance solutions, visit stand 36 at TM Forum Live! in Nice, France to see a demonstration by Monolith Software and Eirteic. They will showcase the AssureNow platform highlighting the ability to unify, simplify and transform service-oriented operations for new and existing services, improvements in customer experience, and the opportunity for immediate and long-term cost savings.
About Monolith Software
Monolith Software provides a next generation, service assurance solution that unifies fault, performance, topology, and service level management in a single scalable platform. Built on a single codebase, our multi-tenant AssureNow™ platform uses an open and unified approach for data collection, enrichment, visualization, and reporting. Leading telecommunications, managed service providers and enterprises, including Broadvox™, eircom, Equinix, Oracle, Tata Communications, and Tele2 use Monolith to unify and simplify their infrastructure management, and consolidate disparate and legacy tools on to a single platform to significantly reduce operations costs and assure delivery of new services and enhance customer experience. For more information, visit www.monolith-software.com.
Eirteic has been specialising in providing Service Assurance solutions since 2000. Eirteic is headquartered in Ireland and has a global presence and experience working with clients in over 30 countries. Eirteic provides its clients with next generation Service Assurance solutions that enable them to monitor the quality of critical services across their entire infrastructure. Eirteic also enable clients to significantly reduce operational costs through lower Total Cost of Ownership solutions. Eirteic's clients include eircom, Tele2, Vodafone, SITA and Equinix. Eirteic has partnerships with many best-of-breed vendors, but their first loyalty is always to their clients. For more information, visit www.eirteic.com
About Manx Telecom
Manx Telecom is the leading communication solutions provider on the Isle of Man, offering a wide range of fixed line, broadband, mobile, and data centre services to businesses, consumers and the public sector on the Isle of Man as well as a growing portfolio of innovative hosting and "Smart SIM" solutions to off-Island customers.
Manx Telecom has a record of innovation, being the first European operator to launch a 3G mobile service and the first in the world to launch a 3.5G mobile service. 4G services are expected to be launched in the summer of 2014, while the Company's high speed VDSL broadband service (Ultima) is available to over 80 per cent of homes on the Island. The Company has two Tier 3 data centres plus international connectivity and its operations are business-critical to the economic strategy of the Isle of Man. www.manxtelecom.com