July 27, 2011 09:41 ET

Maricopa County Selects MDLiveCare to Provide Employees With 24/7 Access to Non-Urgent Consultations With Physicians via Web-Cam, Telephone or Email

Creates Virtual On-Site Clinic Service Offering Convenient, Affordable Online or Telephone Options for Connecting to Board-Certified Physicians

PHOENIX, AZ and SUNRISE, FL--(Marketwire - Jul 27, 2011) - Maricopa County today announced a contract with MDLiveCare to provide one-hour guaranteed access to physician consultations via Web-cam video-conferencing, toll-free telephone or secure email -- anytime and from anywhere. With a network of board-certified, state licensed physicians and licensed therapists in every state, plus prescriptions ordered when appropriate, MDLiveCare represents a new and improved level of convenience, quality and affordable access to care, effectively reducing healthcare costs and absenteeism for self-funded organizations, employers and other payers.

"This is a major accomplishment. Our employees can utilize the MDLiveCare service from the comfort of their home or office, avoiding the time and expense of emergency rooms and urgent care clinics," commented Supervisor Max W. Wilson. "It will take care of minor illnesses, when a primary care doctor is not available, or a trip to the doctor or emergency room is not possible or convenient. The service maintains an electronic health record for every patient, which will ensure streamlined continuity of care."

Some of the conditions MDLiveCare doctors can address include:

  • Sinus problems
  • Bronchitis
  • Allergies
  • Sore throat and stuffy nose
  • Urinary tract infection
  • Respiratory infections

According to county Benefits Manager Pat Vancil, "We selected MDLiveCare based upon its leading industry position and breadth of services," says Vancil, pointing out that MDLiveCare's "virtual house call service" includes e-prescribing, formulary support, discharge instructions following patient encounters, and consultation notes that can be sent to the individual's primary care physician.

The MDLiveCare HIPAA- and PCI-compliant platform includes electronic documentation of the consultation and optionally integrates with Microsoft® Health Vault®. To use the service, individuals simply go to to schedule an appointment with an on-call doctor or any specific physician from an online list that displays the provider's credentials.

"Patients can choose the communication option that best suits their needs," Vancil said. "The Web-cam option works even at low bandwidth, and includes a unique multi-user function which allows the patient, multiple doctors and family members to all be online at the same time. They can even share documents and provide explanations on virtual whiteboards."

According to John Halsey, executive vice president of business development for MDLiveCare, "The addition of Maricopa County to our growing customer base of self-funded employers is testimony to the power of our electronic and telephone solutions to control healthcare costs and improve efficiencies in a very meaningful way."

About MDLiveCare
Founded in 2006, MDLiveCare offers affordable, 24x7 healthcare consultations by Web-cam, phone or email, providing convenient access to medical attention after hours, at work, while traveling and in underserved communities. The Company has a nationwide network of U.S. board-certified physicians, providing general medicine and as well as licensed therapists and certified life coaches. Individual and group plans are available, and a technology platform for physicians who want to incorporate online patient care into their practices.

About Maricopa County
Maricopa County is located in the south-central part of Arizona, with an estimated population of 3,817,117, which ranks fourth among the nation's counties, greater than the population of 23 states. The county seat is Phoenix. It is by far Arizona's most populous county, encompassing well more than half of the state's residents. A 2007 Forbes study ranked four of Maricopa County's municipalities in the top ten fastest-growing cities in the nation.