SOURCE: MarketLive, Inc.

MarketLive, Inc.

November 13, 2013 08:05 ET

MarketLive Customers Head Into Holiday Retail Season With Double-Digit Revenue Growth (Again)

Releases Q3 2013 Performance Index Report Showing 17.2% YOY Average Revenue Growth; All Key Commerce Metrics Are Up Across the Board

PETALUMA, CA--(Marketwired - Nov 13, 2013) - MarketLive, the leading Total Commerce platform for high-growth merchants, today announced their Q3 2013 Performance Index report for its digital commerce customers. As in previous quarters, MarketLive's customers once again enjoyed double-digit revenue growth with an average YOY Q3 increase of +17.2 percent -- which bested the industry average of 13.2 percent.(1)

The MarketLive Performance Index Vol. 22 details year-over-year retail performance among its omni-channel commerce customers, with data broken out by retail sector and key performance metrics including average customer visits, average order size, conversion rates, and more. The report also offers online retailers tips, based upon the real-world buying behavior of millions of online consumers, for achieving gains throughout the 2013 Holiday season and beyond.

Highlights from the Q3 Performance Index report of MarketLive's customer base include:

  • Shoppers visiting retail websites from smartphones and tablets now account for 35 percent of all traffic -- an increase of 47 percent on tablet and 56 percent on mobile

  • Revenue from mobile devices was 17 percent in Q3, an over 50 percent increase from 2012

  • Social commerce traffic is up 29 percent and revenue is up 77 percent

  • For some merchants, "social assist" is now involved in 8.5 percent of all orders

  • Average order size in Q3 was $141.68 (an increase of 1.5 percent over Q3 2012)

  • Add-to-cart rates are up 3.2 percent, from 7.75 percent to over 8 percent

  • Site visits are up 15.7 percent

  • Conversion rates are averaging 2.5 percent (an increase of 0.5 percent over Q3 2012)

"Our customers are well-positioned to enter the crucial holiday season, with their key performance metrics solidly up across the board," said Ken Burke, founder and CEO of MarketLive, Inc. "Our commerce technology and know-how allows our customers to optimize every shopper touchpoint, from any channel and any device. The many small improvements in efficiencies and the shopping experience our technology and strategy groups enable add up to significant increases in revenue and shopper loyalty."

Interested media may request a copy of MarketLive's latest Performance Index report by contacting Renee Newby at renee@rocketscience.com or by calling +1 415 464 8110 x213. Companies may request a download of the report by completing the online request form: http://www.marketlive.com/marketlive-library/performance-indexes.html.

Connect with MarketLive

About MarketLive
Since 1995, MarketLive, Inc., has been the leading provider of eCommerce technology and services that help fast-growing companies successfully sell goods and services online. Designed to meet the unique requirements of catalogers, retailers, direct marketers, and manufacturers, the extensible MarketLive® eCommerce Suite and MarketLive's best practices-based Intelligent Selling® methodology enable merchants to enhance their customers' experience online while dramatically improving acquisition, conversion, and retention rates.

The MarketLive platform is the most retail-targeted, fully featured, customizable eCommerce solution on the market today. MarketLive powers many successful retail eCommerce sites, including Armani Exchange, Party City, Perricone MD, Sport Chalet, Sundance, Helzberg, John Deere, Title Nine, Intermix and others.

For more information, visit www.marketlive.com.

(1) Source: http://ebaystrategies.blogs.com/ebay_strategies/2013/10/ebay-q3-2013-results-from-a-sellers-perspective.html

Contact Information

  • Media Contact:
    Renee Newby
    Rocket Science PR, for MarketLive
    Office: +1 415 464 8110 x213
    Mobile: +1 757 651 6554
    Email: Email Contact