SOURCE: Riverbed Technology

Riverbed Technology

January 25, 2012 09:00 ET

MasterBrand Cabinets' Private Cloud Optimized by Riverbed IT Performance Solutions

Steelhead Appliance and Steelhead Mobile Deployment Results in up to $1.2 Million in Savings per Year and Increased Employee Productivity

SAN FRANCISCO, CA--(Marketwire - Jan 25, 2012) - Riverbed Technology (NASDAQ: RVBD), the IT performance company, today announced that MasterBrand Cabinets, Inc. (MBCI), a leading kitchen and bath solutions provider, has deployed 28 Riverbed® Steelhead® appliances, and Steelhead Mobile client software, across its operations in the United States and Canada and to its developers in India. As a result of deploying a Riverbed wide area network (WAN) optimization solution, MBCI reduced data traffic by 82 percent and increased bandwidth capacity by four times -- and in some cases by as much as six times during peak periods -- in its private cloud environment. MBCI now provides employees with faster access to business-critical applications, enabling improved customer service. In addition, avoiding a bandwidth upgrade as a result of its Riverbed deployment will save the company as much as $1.2 million per year.

MBCI is a leading provider of kitchen and bath solutions in North America. The company has more than 30 locations in the United States and 20 in Canada. To reduce its IT costs, the company implemented a strategic initiative to consolidate its network, server and storage resources in what is now commonly known as a "private cloud." During its consolidation initiative, the company centralized and reduced its 65 physical servers to three physical servers.

The centralization of resources led to data moving farther away from employees and resulted in performance challenges for all employees accessing business-critical data over the WAN. To provide superior customer service, the company knew it needed a reliable, high-performance IT infrastructure that would ensure high levels of productivity. MBCI needed a solution that provided employees -- located in remote offices, mobile workers across the United States and developers from as far as India -- fast access to data and applications, including a centralized database for cabinets and parts SKUs, IBM Domino email, ERP and custom financial reporting applications.

"We had two choices -- add more bandwidth or invest in WAN optimization," said Jadd Miller, senior network engineer at MBCI. "We chose the Riverbed WAN optimization solution as it gave us the most value out of our legacy systems, while drastically improving the performance across our WAN. Adding additional bandwidth would have been a partial remedy, since it did not address the latency issues caused by distance."

With the Riverbed WAN optimization solution, MBCI improved its customer order processing time, improved its reporting process, and increased employee productivity throughout the company. Previously, MBCI's reporting process spanned eight hours due to latency issues when multiple applications were accessed simultaneously. Now, the process to access and run reporting applications has been reduced to less than 30 minutes, allowing employees to complete reporting tasks much faster. Database applications that once required 20 minutes now load in a few seconds, adding to increased employee productivity. In addition, help desk calls regarding slow performance have been drastically reduced.

"Riverbed is critical to the success of our company, and Steelhead appliances are now mandated in every new location we expand to," said Miller. "In a double blind test case, we turned off the Steelhead appliances to see if our employees would notice. We were inundated with calls within 10 minutes and had to turn the Steelhead appliances back on immediately."

As a result of its Riverbed deployment, MBCI has been able to avoid upgrading its bandwidth, which will save the company as much as $1.2 million per year (based on adding four to six T1 lines at $800 each per month, across 21 manufacturing sites). At the same time, MBCI has experienced an 82 percent reduction in data across the WAN and increased bandwidth capacity up to six times during peak data periods.

"We needed an easy-to-install and manage solution since we have limited IT resources, especially at our smaller locations," said Miller. "With many of our larger sites we have IT staff, but with some of the smaller remote sites it was such an easy process that we helped non-IT employees get the Steelhead appliances up and running in less than an hour by walking them through the install process over the phone."

Another benefit of the deployment was that the data reduction allowed MBCI to consider rolling out new applications and initiatives, which was not possible before due to the heavy bandwidth requirements. One initiative that is underway is adding a secondary disaster recovery site. Data replication over the WAN was not practical before as it impeded employee productivity. Now, the only obstacle in the way is picking a location.

"With Riverbed Steelhead appliances and Steelhead Mobile, we now have a solution that gives us more productive employees and the flexibility to scale, add new applications and build out a secondary disaster recovery site that will help ensure business continuity," Miller added.

Forward Looking Statements
This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed's products and services, statements regarding performance results of Riverbed solutions and customer cost savings resulting from implementation of Riverbed solutions that may suggest likely or certain outcomes, and statements relating to Riverbed's ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed's business are set forth in our Form 10-Q filed with the SEC on October 28, 2011. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed
Riverbed delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns with the business needs of the organization. Additional information about Riverbed (NASDAQ: RVBD) is available at

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

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    Riverbed Technology
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    Riverbed Technology
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