SOURCE: Mattersight Corporation

Mattersight Corporation

August 09, 2016 16:15 ET

Mattersight Announces Second Quarter 2016 Results

CHICAGO, IL--(Marketwired - Aug 9, 2016) -  Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced financial results for the second quarter ended June 30, 2016. 

"With four new logo customers closed in Q2 and rolling four quarter bookings up 24% year-over-year, we continue to be very bullish on the growth of our sales team and the market traction from Predictive Behavioral Routing," said Mattersight CEO Kelly Conway. "Our sales pipeline is the strongest we've ever seen, and we are projecting significant revenue acceleration in the back half of 2016 as a result of our recent bookings and contract backlog. The next couple of quarters should be transformational for Mattersight." 

Second Quarter 2016 Financial Highlights

  • Bookings: Annual Contract Value (ACV) bookings for the second quarter were $4.4 million. ACV bookings for the last four quarters were $23.7 million, a 24% year-over-year increase.
  • Book of Business: Annualized Book of Business was $59.4 million for the second quarter, up 21% on a year-over-year basis.
  • Subscription Revenues: Total subscription revenues were $8.5 million.
  • Total Revenues: Total revenues for the second quarter were $9.1 million.
  • Backlog: ACV in deployment was $23.1 million, a 131% increase on a year-over-year basis.
  • Gross Margin: Gross margin was 65% in the second quarter.

Second Quarter 2016 Business Highlights

  • Record New Customers: Signed a record four new logo customers, two in healthcare and two in retail, including CX leader Nordstrom and a top 10 U.S. big-box retailer.
  • Workstyle Contract: Signed inVentiv Health as the first customer for Workstyle, a lightweight SaaS app that bolsters emotional connections and employee engagement in the call center via gamified personality training.
  • Growing Patent Portfolio: Added another new patent, bringing Mattersight's total U.S. patent portfolio to 26 and bolstering the protection of Mattersight's innovative solutions.
  • Level 1 PCI-DSS Certification: Achieved certification as a Payment Card Industry Data Security Standard Level 1 Service Provider for the seventh consecutive year, affirming Mattersight's rigorous security controls and robust protection of sensitive customer data.

Non-GAAP Financial Measures

The Company realized an "Adjusted EBITDA1" loss of $3.1 million for the second quarter of 2016. Adjusted EBITDA is a non-GAAP measure. For a reconciliation of net loss to Adjusted EBITDA, see the accompanying schedule. Mattersight's net loss was $6.2 million in the second quarter of 2016. Annualized Book of Business is a non-GAAP measure. For a reconciliation of Annualized Book of Business to total revenue, see the accompanying schedule. In response to recent Securities and Exchange Commission guidance on non-GAAP measures, we will be discontinuing the use of the Annualized Book of Business metric. We expect to replace it with a comparable operational metric. While the company believes that this metric is useful in evaluating its business, this information should be considered supplemental in nature and is not meant as a substitute for revenue recognized in accordance with GAAP.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Tuesday, August 9, 2016. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 55535314.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until September 9, 2016, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 55535314.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as "plan," "may," "might," "believe," "expect," "intend," "could," "would," "should," and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight's SEC filings. You can locate these filings on the Investor Relations page of Mattersight's website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD. Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

About Mattersight
Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's stack of patented SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, Technology and Telco industries rely on Mattersight to drive customer retention, employee engagement and operating efficiency. An independent research study documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit www.mattersight.com.

1 Mattersight presents Adjusted EBITDA, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted EBITDA provides investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted EBITDA reflects Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted EBITDA measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

   
   
MATTERSIGHT CORPORATION  
CONSOLIDATED STATEMENTS OF OPERATIONS  
(Unaudited and in thousands, except per share data)  
   
  For the Three Months     For the Six Months  
  Ended     Ended  
  June 30,     June 30,     June 30,     June 30,  
  2016     2015     2016     2015  
Revenue:                              
  Subscription revenue $ 8,501     $ 8,874     $ 17,723     $ 17,206  
  Other revenue   573       868       1,404       1,852  
Total revenue   9,074       9,742       19,127       19,058  
Operating expenses:                              
  Cost of subscription revenue   2,579       2,055       5,059       3,923  
  Cost of other revenue   616       614       1,382       1,321  
Total cost of revenue, exclusive of depreciation and amortization shown below:   3,195       2,669       6,441       5,244  
  Research and development   3,350       3,380       6,600       6,788  
  Sales and marketing   4,197       3,087       8,827       6,243  
  General and administrative   2,872       2,821       6,038       5,703  
  Depreciation and amortization   1,417       1,216       2,818       2,211  
Total operating expenses   15,031       13,173       30,724       26,189  
                               
Operating loss   (5,957 )     (3,431 )     (11,597 )     (7,131 )
Interest and other expense, net   (237 )     (145 )     (408 )     (259 )
Change in fair value of warrant liability   --       20       --       25  
Loss before income taxes   (6,194 )     (3,556 )     (12,005 )     (7,365 )
Income tax provision   (6 )     (8 )     (16 )     (16 )
Net loss   (6,200 )     (3,564 )     (12,021 )     (7,381 )
Dividends related to 7% Series B convertible preferred stock   (147 )     (147 )     (293 )     (294 )
Net loss available to common stock holders $ (6,347 )   $ (3,711 )   $ (12,314 )   $ (7,675 )
                               
Per share of common stock:                              
  Basic net loss available to common stock holders $ (0.25 )   $ (0.17 )   $ (0.49 )   $ (0.35 )
  Diluted net loss available to common stock holders $ (0.25 )   $ (0.17 )   $ (0.49 )   $ (0.35 )
                               
Shares used to calculate basic net loss per share   25,161       22,032       25,112       21,955  
Shares used to calculate diluted net loss per share   25,161       22,032       25,112       21,955  
                               
Stock-based compensation expense is included in individual line items above:                              
  Total cost of revenue $ 112     $ 65     $ 186     $ 124  
  Research and development   340       253       669       519  
  Sales and marketing   454       355       933       721  
  General and administrative   512       744       1,255       1,418  
                                 
                                 
                                 
MATTERSIGHT CORPORATION  
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS  
(Unaudited and in thousands)  
   
    For the Three Months     For the Six Months  
    Ended     Ended  
    June 30,     June 30,     June 30,     June 30,  
    2016     2015     2016     2015  
Net loss   $ (6,200 )   $ (3,564 )   $ (12,021 )   $ (7,381 )
Other comprehensive loss:                                
  Effect of currency translation     (4 )     3       (7 )     2  
Comprehensive net loss   $ (6,204 )   $ (3,561 )   $ (12,028 )   $ (7,379 )
                                 
                                 
                                 
MATTERSIGHT CORPORATION  
CONSOLIDATED BALANCE SHEETS  
(Unaudited and in thousands, except share and per share data)  
   
    June 30,     December 31,  
    2016     2015  
ASSETS            
Current Assets:                
  Cash and cash equivalents   $ 15,400     $ 15,407  
  Receivables net of allowances of $29 and $24, respectively     5,737       4,863  
  Prepaid expenses     5,681       4,582  
  Other current assets     197       235  
    Total current assets     27,015       25,087  
Equipment and leasehold improvements, net of accumulated depreciation and amortization of $17,357 and $14,805, respectively     8,980       8,523  
Goodwill     972       972  
Intangibles net of amortization of $3,566 and $3,351, respectively     3,313       3,353  
Other long-term assets (includes $500 in restricted cash at June 30, 2016)     2,379       2,467  
    Total assets   $ 42,659     $ 40,402  
                 
LIABILITIES AND STOCKHOLDERS' EQUITY                
Current Liabilities:                
  Short-term debt   $ 7,046     $ --  
  Accounts payable     1,551       1,223  
  Accrued compensation and related costs     2,327       2,761  
  Unearned revenue     3,876       6,378  
  Capital leases     2,164       1,819  
  Other current liabilities     2,402       1,796  
    Total current liabilities     19,366       13,977  
Long-term debt     5,944       --  
Long-term unearned revenue     1,306       1,597  
Long-term capital leases     2,267       1,614  
Other long-term liabilities     5,399       5,689  
    Total liabilities     34,282       22,877  
                 
7% Series B convertible preferred stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,641,960 and 1,644,768 shares issued and outstanding at June 30, 2016 and December 31, 2015, respectively, with a liquidation preference of $10,719 and $10,443 at June 30, 2016 and December 31, 2015, respectively     8,374       8,388  
                 
Stockholders' Equity:                
  Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued     --       --  
  Common stock, $0.01 par value; 50,000,000 shares authorized; 27,577,704 and 27,636,853 shares issued at June 30, 2016 and December 31, 2015, respectively; and 26,567,670 and 25,849,876 shares outstanding at June 30, 2016 and December 31, 2015, respectively     276       276  
  Additional paid-in capital     263,134       264,212  
  Accumulated deficit     (254,106 )     (242,085 )
  Treasury stock, at cost, 1,010,034 and 1,786,977 shares at June 30, 2016 and December 31, 2015, respectively     (5,267 )     (9,239 )
  Accumulated other comprehensive loss     (4,034 )     (4,027 )
    Total stockholders' equity     3       9,137  
    Total liabilities and stockholders' equity   $ 42,659     $ 40,402  
                     
                     
                     
MATTERSIGHT CORPORATION  
CONSOLIDATED STATEMENTS OF CASH FLOWS  
(Unaudited and in thousands)  
   
    For the Six Months Ended  
    June 30,     June 30,  
    2016     2015  
Cash Flows from Operating Activities:                
  Net loss   $ (12,021 )   $ (7,381 )
  Adjustments to reconcile net loss to net cash used in operating activities:                
    Depreciation and amortization     2,818       2,211  
    Stock-based compensation     3,043       2,782  
    Provision for uncollectible amounts     26       --  
    Change in fair value of warrant liability     --       (25 )
  Changes in assets and liabilities:                
    Receivables     (900 )     (1,353 )
    Prepaid expenses     (1,138 )     (846 )
    Other current assets     (12 )     (1,646 )
    Other long-term assets     88       561  
    Accounts payable     377       267  
    Accrued compensation and related costs     (434 )     (256 )
    Unearned revenue     (2,793 )     (1,472 )
    Other current liabilities     (179 )     (570 )
    Other long-term liabilities     522       2,040  
      Total adjustments     1,418       1,693  
        Net cash used in operating activities     (10,603 )     (5,688 )
Cash Flows from Investing Activities:                
  Capital expenditures     (973 )     (1,207 )
  Investment in intangible assets     (472 )     (475 )
        Net cash used in investing activities     (1,445 )     (1,682 )
Cash Flows from Financing Activities:                
  Proceeds from line of credit     16,246       15,000  
  Repayments of line of credit     (9,200 )     (7,000 )
  Proceeds from term loan     6,000       --  
  Principal payments on capital lease obligations     (1,107 )     (999 )
  Acquisition of treasury stock to satisfy tax withholding obligations     (211 )     (695 )
  7% Series B convertible preferred stock dividend     (3 )     --  
  Proceeds from exercise of stock options     236       194  
  Fees paid for issuance of term loan     (60 )     --  
  Fees paid for issuance of common stock     --       (11 )
  Proceeds from employee stock purchase plan     145       105  
        Net cash provided by financing activities     12,046       6,594  
Effect of exchange rate changes on cash and cash equivalents     (5 )     (4 )
Decrease in cash and cash equivalents     (7 )     (780 )
Cash and cash equivalents, beginning of period     15,407       14,238  
Cash and cash equivalents, end of period   $ 15,400     $ 13,458  
                 
Non-Cash Investing and Financing Activities:                
  Capital lease obligations incurred   $ 2,111     $ 1,752  
  Capital equipment purchased on credit     2,111       1,752  
  Change in fair value of warrants classified as liability     --       (25 )
  Change in fair value of intellectual property purchase liability     --       2,285  
Supplemental Disclosures of Cash Flow Information:                
  Interest paid   $ 279     $ 101  
                 
                 
                 
MATTERSIGHT CORPORATION  
RECONCILIATION OF NET LOSS TO ADJUSTED EBITDA  
(Unaudited and in thousands)  
   
    For the Three Months     For the Six Months  
    Ended     Ended  
    June 30,     June 30,     June 30,     June 30,  
    2016     2015     2016     2015  
GAAP -- Net loss   $ (6,200 )   $ (3,564 )   $ (12,021 )   $ (7,381 )
Depreciation and amortization     1,417       1,216       2,818       2,211  
Interest and other expense, net     237       145       408       259  
Income tax provision     6       8       16       16  
EBITDA     (4,540 )     (2,195 )     (8,779 )     (4,895 )
Stock-based compensation     1,418       1,417       3,043       2,782  
Change in fair value of warrant liability     --       (20 )     --       (25 )
Adjusted EBITDA   $ (3,122 )   $ (798 )   $ (5,736 )   $ (2,138 )
                                 
                                 
                                 
MATTERSIGHT CORPORATION
RECONCILIATION OF GAAP REVENUE TO ANNUALIZED BOOK OF BUSINESS
(Unaudited and in thousands)
 
    June 30,   June 30,
    2016   2015
GAAP -- Total revenue   $ 9,074   $ 9,742
Multiplier     4     4
Annualized revenue     36,296     38,968
Annualized revenue (rounded)     36.3     39.0
Backlog     23.1     10.0
Annualized book of business   $ 59.4   $ 49.0

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