SOURCE: Mattersight Corporation

Mattersight Corporation

February 25, 2014 08:52 ET

Mattersight Appoints New Executive Vice President of Sales, Richard Dresden

CHICAGO, IL--(Marketwired - Feb 25, 2014) - Mattersight Corporation (NASDAQ: MATR), a leader in enterprise big data analytics focused on customer and employee interactions and behaviors, today announced that Richard Dresden has joined the company as its Executive Vice President of Sales. In this role, Mr. Dresden will be responsible for all sales activities and report directly to CEO Kelly Conway.

"Richard understands how to scale technology sales organizations and has a clear vision to build and strengthen the go-to-market model leveraging our innovative and award-winning new product offerings," said Kelly Conway, CEO of Mattersight. "With his expertise and proven direct and channel sales strategy experience, Mattersight and its partners will deliver the richest set of behavior analytics offerings available and empower our customers to achieve maximum value from their customer interactions."

Mr. Dresden joins the Mattersight leadership team from Savvis, a leading provider of cloud computing and managed hosting, where he most recently served as Vice President of Sales overseeing sales, strategy, and go-to-market for the financial vertical. Prior to this role, Mr. Dresden was the founding executive for Savvis' IT Outsourcing division, where he recruited and managed the cross-functional team to start and then rapidly grow this business division.

While at Savvis, Mr. Dresden achieved numerous sales and leadership awards including Area Vice President of the Year in 2013. Mr. Dresden brings more than 15 years' experience scaling technology services businesses from start up to more than $300 million in revenues.

Prior to joining Savvis, Mr. Dresden worked in consulting and banking in various operational and go-to-market roles. Mr. Dresden earned his MBA with Honors from the University of Michigan in Ann Arbor, MI, and was a Phi Beta Kappa graduating with Honors from the Indiana University in Bloomington, Indiana where he earned his BA.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's solutions are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality and Government. See What Matters by visiting

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