SOURCE: Mattersight Corporation

Mattersight Corporation

November 17, 2014 09:15 ET

Mattersight Appoints New Executive Vice President of Strategic Business Development, Jon Walheim

CHICAGO, IL--(Marketwired - Nov 17, 2014) - Mattersight Corporation (NASDAQ: MATR), a leading provider of enterprise analytics, today announced that Jon Walheim has joined the company as its Executive Vice President of Strategic Business Development. In this role, Mr. Walheim will focus on accelerating sales growth of the company's existing products via the formation of alliances and developing new ways to go to market. He will also help shape Mattersight's long-term strategy to capture the significant opportunities to use personality and behavioral analysis to improve the ways people work and live. 

Jon joins Mattersight from Accenture where he was a Managing Director/Partner. During his 18 year tenure at Accenture, Jon served many leading financial services firms, leading teams that helped clients transform their customers' experiences and improve the efficiency of their interaction channels. In his client work, Jon helped retail financial services and technology firms develop new marketing, sales, and service strategies enabled by successive waves of technology and workforce model innovations. 

Additionally, Jon developed and was responsible for Accenture's Financial Services Distribution and Marketing Practice in North America, and contributed to its development globally. In this capacity, he originated and drove alliances with some of the most important Silicon Valley companies, helping his clients understand and leverage these new technologies. 

"Mattersight's Predictive Behavioral Routing and other analytics applications are transformative and unique in the customer experience management ecosystem. They represent the next step in analytics-enhanced human interactions," said Mr. Walheim.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's solutions are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality and Government. See What Matters by visiting

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