SOURCE: Mattersight Corporation

Mattersight Corporation

November 15, 2016 09:15 ET

Mattersight Named a 2016 Top Austin Workplace by the Austin American-Statesman

Employee feedback earns the SaaS provider its first-ever spot on the seventh annual rankings list

AUSTIN, TX--(Marketwired - Nov 15, 2016) - Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced that the company's Austin, Texas office has been named a 2016 Top Workplace by the Austin American-Statesman.

The Top Workplaces program recognizes the 100 best places to work in the greater Austin area, based on anonymous employee feedback on issues including leadership and direction, ethics and values, and employee treatment and compensation. The analysis included survey responses from over 27,000 employees from small, mid- and large-sized companies in and around Austin.

Mattersight's Austin office, which houses teams from its development, delivery, sales and marketing organizations in a brand-new, innovatively designed space on Bee Caves Road, is ranked #47 among small employers, and is one of the list's 26 "Notable Newcomers" -- companies who have made the rankings for the first time.

"Over the past several years, we've invested significant resources into building a company and culture that puts employees first," said Mattersight's Chief People Officer, Melissa Moore. "That our employees' own initiative and feedback put us on this list makes it an especially great honor, and is a wonderful validation that we are working together to grow our organization. Our Austin office reflects the cream of this city's incredible crop of talent. We hope this ranking will help us continue to attract and retain exceptional candidates. Thanks and congratulations to our amazing Austin team -- we are so proud of you!"

According to the Austin American-Statesman, the survey results indicate that Austin-area workers "are looking for more than just a paycheck. They value such traits as schedule flexibility, open communication with management, the opportunity for training and career advancement and the opportunity to make an impact on their company and on the people it serves."

The full list of Austin's 2016 top workplaces can be found here.

About Mattersight
Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's stack of patented SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, Technology and Telco industries rely on Mattersight to drive customer retention, employee engagement and operating efficiency. An independent research study documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit

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