Mattersight Named "Cool Vendor" by Leading Analyst Firm, Gartner, Inc.

CHICAGO, IL--(Marketwire - Apr 30, 2012) - Mattersight Corporation (NASDAQ: MATR) today announced it has been included in the list of "Cool Vendors" in the Cool Vendors in Content Analytics, 2012 report by Gartner, Inc. Quoting Gartner's report, "Data is growing in volume, variety, velocity and complexity. Cool Vendors in content analytics offer innovative approaches, tools and technologies for analyzing text, images, video or speech, and for finding and acting upon insights and patterns across content types and structured data."¹

"We are honored to have been named by Gartner as a Cool Vendor," said Kelly Conway, Mattersight's President and CEO. "We believe this is a testament to the innovative big data solution we've built, and our expertise in applying behavioral model algorithms to understand and predict human behavior."

Mattersight leverages its strong competencies and expertise in managing big data when applying its behavioral model algorithms. Every day, Mattersight captures over 70 trillion data attributes, applies over 2 million algorithms, executes over 250 billion computations, and processes over 350 TB of data in order to provide its customers with new and contextually accurate information to understand their customers and improve their operations.

To learn more about Mattersight and the Behavioral Analytics service, visit www.Mattersight.com.

Reference

(1) Gartner, Inc., Cool Vendors in Content Analytics, 2012, by Rita L. Sallam, Bill Gassman, David Newman, April 26, 2012.

About the Cool Vendors

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight's Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities and Government. See What Matters™ by visiting www.Mattersight.com.