MDSI Mobile Data Solutions Inc.
NASDAQ : MDSI
TSX : MMD

MDSI Mobile Data Solutions Inc.

June 23, 2005 08:30 ET

MDSI Customer City of Richmond DPU Selects Advantex r7.7

RICHMOND, BRITISH COLUMBIA--(CCNMatthews - June 23, 2005) - MDSI Mobile Data Solutions Inc. (TSX:MMD)(NASDAQ:MDSI) -

The City of Richmond Department of Public Utilities (DPU), the eighth largest municipally-owned natural gas utility in the United States, has selected MDSI Mobile Data Solutions' Advantex r7.7 software to automate the work of approximately 135 employees who work in the field.

DPU provides natural gas, water and wastewater services to more than 500,000 customers in the Richmond, Virginia metropolitan region and maintains more than 32,000 streetlights in the City.

According to DPU Customer Relations Administrator Mark McClain, "Customer service is a high priority for us, so we are pleased to have Advantex r7.7 to track service orders and manage field resources more effectively. We will be able to do more work per field technician, which increases our efficiency as customer growth increases our daily work volume."

"Helping deliver better customer service is one of the key reasons Advantex is implemented by MDSI customers," said MDSI's President, CEO and Chairman Erik Dysthe. "We look forward to extending our relationship with City of Richmond Department of Public Utilities into the future as their business grows."

Using Advantex r7.7, the City of Richmond Department of Public Utilities will be able to optimally schedule and wirelessly dispatch work to service crews, who will use the solution to manage and record their work, and provide real time status updates from the field. Access to such real time data will support the company's goal of highly responsive customer service and will help ensure that each job is completed by the right person at the right time.

Advantex will be integrated with an existing third-party customer information system and will wirelessly communicate data over an IXRTT network.

About The City of Richmond Department of Public Utilities

The City of Richmond Department of Public Utilities (DPU) provides natural gas, water and wastewater services to more than 500,000 residential and commercial customers in the Richmond, Virginia metropolitan region. DPU also operates an electric street lighting utility, which maintains more than 32,000 streetlights throughout the City. For more information, visit DPU's Web site at www.richmondgov.com/dpu.

About MDSI

MDSI is the largest, most successful and experienced provider of mobile workforce management software in the world. MDSI's software improves customer service and relationships and reduces operating costs by allowing companies to manage field resources more effectively. Headquartered in Richmond, BC, Canada, MDSI was founded in 1993 and has approximately 325 employees. The company has operations and support offices in the United States, Canada, Europe, and Australia. MDSI services approximately 100 customers and has licensed more than 80,000 field service users around the world. MDSI is a public company traded on the Toronto Stock Exchange (MMD) and on NASDAQ (MDSI).


Contact Information

  • MDSI Mobile Data Solutions Inc.
    Robin Jones
    Media Contact
    (604) 207-6111
    pr@mdsi.ca
    or
    MDSI Mobile Data Solutions Inc.
    Rick Wadsworth
    Investors Contact
    (519) 729-7998
    ir@mdsi.ca
    www.mdsi.ca