SOURCE: Aberdeen Group

Aberdeen Group

July 11, 2010 11:00 ET

Measuring Business Benefits of ERP in Manufacturing

Top Performers Quantify Savings and Measure Time to Value

BOSTON, MA--(Marketwire - July 11, 2010) -  2009 was a tough year for manufacturers. In the 5th annual ERP in Manufacturing 2010: Measuring Business Benefits and Time to Value study announced by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), the need to reduce costs continues to outweigh all other pressures driving Enterprise Resource Planning (ERP) strategies in 2010. Yet cost is not the only driver and as markets and manufacturers become more global, complexity increases.

"While old and often over-used, the assertion that you can't manage what you don't measure is far more than a cliché," said Cindy Jutras, vice president, research fellow and group director, Aberdeen. "ERP provides the necessary infrastructure that forms the operational and transactional system of record for manufacturers of all types and sizes. With a history that spans almost three decades, ERP has truly become a mature business application. As ERP has become more pervasive in manufacturers, there is risk in perceiving it as a necessary infrastructure and neglecting to measure the business benefits resulting from its implementation."

Through this level of diligence top performing ERP implementations slash inventories by 22%, administrative costs by 18% and manufacturing operational costs by 20%. They also improve complete and on-time shipments by 17% and internal schedule compliance by 18%. These improvements can result in tens of thousands or even millions of dollars in savings.

A complimentary copy of this report is made available due in part by the following underwriters: Epicor, Fullscope, Infor, and Plex Systems. To obtain a complimentary copy of the report, visit:

Visit for additional access to complimentary Enterprise Applications Research and Manufacturing Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

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