SOURCE: Medcor, Inc.

Medcor, Inc.

May 03, 2011 08:30 ET

Medcor Receives URAC Health Call Center Accreditation Renewal

Accreditation Is Mark of Distinction for On-Line Injury Triage & Reporting Services

MCHENRY, IL--(Marketwire - May 3, 2011) - Medcor, Inc., a leading provider of workplace health services, announced that its telephonic injury triage and reporting service, Medcor On-Line, has once again received Health Call Center Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.

URAC Health Call Center standards apply to organizations providing triage and health information services to the public when conducted by telephone, via Web site or other electronic means. The standards assure that registered nurses, physicians or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.

"We are extremely pleased that URAC has renewed Medcor's Health Call Center Accreditation for our On-Line services," said Medcor President and CEO Philip Seeger. "URAC is a highly regarded leader in the health care accreditation industry and this distinction underscores Medcor's dedication to providing our customers with effective, medically-sound health solutions that are in compliance with national standards."

Medcor On-Line provides employers of any size or industry with immediate access to workplace injury health care screenings 24 hours a day, 365 days a year. Through this unique telephonic triage service, specially trained Registered Nurses provide immediate triage and injury treatment advice to employees located in virtually any location. To date, Medcor has received multiple US and foreign patents for its telephonic triage process and has more patents pending. Integral to the On-Line services success is Medcor's proprietary software, Afkam, which interfaces with clients' and their TPA's claim systems to streamline reporting processes. Employers benefit from immediate injury reporting and a seamless integration with existing claims and case management systems, enhancing overall operational performance.

"By applying for and receiving URAC Health Call Center Accreditation renewal, Medcor has demonstrated a continued commitment to providing quality health care services," said Alan P. Spielman, URAC President and CEO. "Quality health care is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body."

URAC is a leader in the accreditation of health and managed care organizations. Founded in 1990, URAC currently offers more than 25 accreditation and certification programs that span a broad spectrum of health care services. URAC takes a collaborative, educational approach to accreditation. URAC accreditation requires applicants to submit policies, procedures and other organizational information to URAC followed by an onsite review.

About Medcor
Medcor helps employers reduce costs of workers' compensation and general health care. Medcor services include telephonic injury triage, on-site health and wellness clinics, outsourced safety staff, and employee screening. Medcor's services are available 24/7 nationwide for worksites of any size in many industries. Headquartered in McHenry, IL, the company provides triage services to nearly 90,000 worksites in all 50 states and operates 163 on-site workplace clinics. Medcor's triage methods are covered by U.S. & foreign patents, including U.S. No. 7,668,733; 7,716,070; & 7,720,692; with other patents pending. For more information, visit or contact Curtis Smith at

About URAC
URAC, an independent, nonprofit organization, is well known as a leader in promoting health care quality through its accreditation and certification programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the health care system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC strives to ensure that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry. For more information, visit

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