SOURCE: eClerx

eClerx

March 11, 2014 03:00 ET

Media Alert: eClerx's Joseph Sursock to Speak on Big Data and Customer Loyalty at Retail Week Live

LONDON, UNITED KINGDOM--(Marketwired - Mar 11, 2014) - Retailers are increasingly viewing Big Data as the secret weapon they need to succeed in highly-competitive environments. On March 12, 2014, at Retail Week Live, eClerx's Joseph Sursock, Associate Principal for EMEA, will discuss how retailers are leveraging insights from Big Data to strengthen relationships and win with their customers, as part of a session called "The Business."

WHO:
Joseph Sursock, Associate Principal, Associate Principal for EMEA at eClerx
Lysa Hardy, CMO, Holland and Barrett Owner, NBTY Europe
Alex Chruszcz, Head of Customer Insight and Pricing at ASDA

WHAT:
Panel session addressing the top questions in retail data loyalty strategies

WHEN:
Wednesday, March 12, 2014 at 12:00 p.m. GMT

WHERE:
The Customer Stage at Retail Week Live

WHY:
Retail and marketing executives will learn about:

  • How customer-centric retailers collect and leverage Big Data insights to determine marketing, product, and retailing strategies.
  • How to deliver a more personal experience for consumers.
  • How to ensure your business has the agility to change with shifting customer attitudes.

About eClerx
eClerx provides critical business operations services to more than 30+ global Fortune 500 clients, including many of the world's leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. Incorporated in 2000, eClerx is India's first and only publicly listed knowledge processing (KPO) company and is today traded on both the Bombay and National Stock Exchanges of India. eClerx was ranked as one of Forbes Asia's 200 Best Under a Billion List and named as finalist in Teleos' Most Admired Knowledge Enterprise award. eClerx employs over 6,000 employees across its six Indian delivery centers and offices in Mumbai, Pune and Chandigarh plus global client relationship locations in New York, Philadelphia, London, Silicon Valley, Austin, Dublin and Singapore. For more information, please visit www.eclerx.com.