SOURCE: Syndesis

November 09, 2005 08:00 ET

Media Alert: Syndesis Presents Best Practices for Service Delivery in the Age of Convergence at TeleManagement World

DALLAS, TX -- (MARKET WIRE) -- November 9, 2005 -- TELEMANAGEMENT WORLD -- Syndesis is among the industry leaders enlisted by TeleManagement Forum to help communications service providers (CSPs) address the challenges associated with truly dynamic service delivery.

WHAT:

Syndesis' Mark Nicholson, Chief Technology Officer, addresses "Service Delivery in the Age of Convergence: Are CSPs (and their OSS) Really Ready?" Mark's presentation will cover:

--  The importance of converging networks and technologies to ensure
    instant access to information, ubiquitous communications and delivery of
    personalized content and applications that customers are demanding
--  An examination of how fulfillment OSS must change to suit real-time
    service demands of a converged world
--  How to provide a foundation for more profitable service creation
--  How to effect more responsive customer service and continuous
    interaction with the customer
--  How to increase opportunities to improve the customer experience and
    even upsell and cross-sell
    
WHEN:
November 9, 2005
4:05pm
WHERE:
TMW Dallas 2005
Adam's Mark Hotel and Convention Center
Dallas, Texas
TeleManagement World takes place November 7 - 10 at the Adam's Mark Hotel and Convention Center in Dallas, Texas. Syndesis is exhibiting at booth 326. Additional information is available from the TeleManagement World website at: http://www.tmforum.com/browse.asp?catID=2398.

About Syndesis (www.syndesis.com)

Syndesis is the leader in Convergent Service Delivery Management, empowering the world's leading Communications Service Providers to deliver new network experiences for their customers. Renowned for customer success, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other OSS software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide including Bell Canada, Cingular, MCI, Qwest, SBC, Sprint, Swisscom, Telecom Italia, Telefonica Empresas, TELUS and Verizon Wireless. Billions of dollars in service provider revenues from millions of new data services are processed through Syndesis platforms annually. A privately held company, Syndesis is profitable and is the recipient of numerous awards and widespread industry recognition for innovative technology, highly responsive customer service and groundbreaking solutions.

Contact Information

  • Press Contact:
    Christine Payne
    PR Manager
    + 1 (416) 526-4878
    Email Contact