SOURCE: Emmi Solutions

Emmi Solutions

September 18, 2014 08:00 ET

Medical Mutual of Ohio Prescribes Emmi Solutions' Programs to Members

Informing and Empowering People Through Shared Decision Making

CHICAGO, IL--(Marketwired - Sep 18, 2014) - Medical Mutual of Ohio, the largest and oldest Ohio-based health insurer, has selected Emmi Solutions, a leader in outcomes-driven patient engagement, to provide multi-modal programs that facilitate Shared Decision Making (SDM).

Medical Mutual, serving 1.6 million Ohioans, was ranked "Highest in Member Satisfaction among Commercial Health Plans in Ohio" in the J.D. Power 2014 U.S. Member Health Plan Study(SM). In accordance with Medical Mutual's effort to provide the best individualized care possible, the organization will prescribe Emmi Solutions' interactive and personalized web-based programs to their members ahead of procedure choices. The programs enable people to better understand their medical condition and determine the care pathway that's right for them.

"Shared Decision Making improves quality, reduces costs and helps people when they need it most," said Kathy Golovan, Medical Mutual of Ohio's Chief Information Officer and Executive Vice President. "Additionally, Emmi's decision aids capture members' feedback and are essential to providing members with tailored care, custom fit to their preferences."

"Emmi programs support people's conversation about their health beyond the four walls of the hospital and allow them to absorb their options when they're ready to hear them," said Geri Lynn Baumblatt, Executive Director of Patient Engagement at Emmi Solutions. "By supplying their members with these decision aids, Medical Mutual of Ohio recognizes the importance of empowering individuals to participate in their health and care decisions."

Emmi Solutions' suite of web-based, multimedia programs provides reliable, repeatable, actionable information to patients to support clinical conversations between providers and patients. Emmi® programs utilize plain, conversational language and compelling visuals to make sense of complex medical information. Select programs act as decision aids and are specially designed to support Shared Decision Making by asking about preferences, capturing goals, explaining risks and benefits associated with treatment options. The interactive programs can be shared with family and friends, guiding individuals to have meaningful conversations about treatment with all involved in the process.

To learn more about Emmi Solutions, visit:

About Emmi Solutions, LLC
Emmi's proprietary interactive communication methodology delivers actionable health information to patients via multiple modalities -- including computers, mobile phones and tablets -- at key moments across the continuum of care. Emmi's ability to connect with patients in language they understand at a time they are ready to learn and through the devices they already use has been demonstrated to help healthcare providers reduce costs, increase revenue and improve outcomes. The patented platform allows providers to track the delivery and consumption of information to measure the clinical and financial impact of patient engagement and meet regulatory guidelines. The web-based platform requires no installation or maintenance and can be used in stand-alone mode or fully integrated into existing systems. For more information, visit Follow us on Twitter and find us on Facebook.

About Medical Mutual of Ohio
Founded in 1934, Medical Mutual of Ohio is the oldest and largest health insurance company based in Ohio. For 80 years, the company has served customers with high-quality, affordable group and personal health insurance plans, and third-party administrative services to self-insured group customers. Medical Mutual is ranked highest in satisfaction among the six health plans in the Ohio region, according to J.D. Power 2014 Member Health Plan Study(SM). The J.D. Power annual study was based on responses from health plan participants statewide, measuring member satisfaction on overall experience with key factors such as: Customer Service, Cost, Coverage and Benefits, Claims Processing, Provider Choice, and Information and Communication. The J.D Power Member Health Plan Study measures member satisfaction among more than 136 health plans in 18 regions throughout the United States by examining the experiences of a health plan member. As a mutual health insurance company, Medical Mutual is unique in that it operates for the benefit of its members. Unlike publicly-traded insurance companies that must maximize their financial return, Medical Mutual does not answer to stockholders or Wall Street analysts. For more information, visit the company's award-winning Web site at

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